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IT Service Management Toolkit Vol. 1 2.0

Company: ProcessWorx LLC
Date Added: October 16, 2012  |  Visits: 371

IT Service Management Toolkit Vol. 1

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This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of IT services based on the ITIL framework.

Requirements: Microsoft Office, Adobe Reader
Release Date: October 16, 2012
Platforms: All
Keyword: It Itil Itsm Mof Ola Service Catalog Service Level Agreement Service Management Sla Uc
Users rating: 0/10

License: Shareware Cost: $129.00 USD Size: 2.61 MB
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