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IT Service Management Toolkit Vol. 1 2.0

Company: ProcessWorx LLC

Date Added: October 16, 2012 | Visits: 663

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This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of IT services based on the ITIL framework.

Requirements: Microsoft Office, Adobe Reader

Release Date: October 16, 2012

Platforms: All

Keyword: It, Itil, Itsm, Mof, Ola, Service Catalog, Service Level Agreement, Service Management, Sla, Uc

Users rating: 0/10

License: Shareware

Cost: $129.00 USD

Size: 2.61 MB

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