Itsm
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
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Platforms: Windows
License: Commercial | Cost: $129.00 USD | Size: 2.72 MB | Download (570): ITIL Service Management Toolkit (ITSM To Download |
This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more...
Platforms: All
License: Shareware | Cost: $129.00 USD | Size: 2.61 MB | Download (53): IT Service Management Toolkit Vol. 1 Download |
The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials...
Platforms: Windows
License: Commercial | Cost: $129.00 USD | Size: 2.1 MB | Download (47): ITIL Service Management Excellerator Download |
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with...
Platforms: Windows
License: Freeware | Size: 42.92 MB | Download (60): .Biz ITSM Download |
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...
Platforms: Windows
License: Freeware | Size: 1.37 MB | Download (526): VersaSRS - HelpDesk - Service Desk - ITSM Download |
IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.iTop also offers mass import tools and web services to integrate with your IT
Platforms: PHP
License: Shareware | Cost: $0.00 USD | Size: 2.14 MB | Download (59): itop - ITSM and CMDB OpenSource Download |
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools....
Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java
License: Demo | Cost: $800.00 USD | Size: 2.75 MB | Download (333): sitehelpdesk Download |
Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management...
Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java
License: Demo | Cost: $1600.00 USD | Size: 10.97 MB | Download (104): sitewebdesk Download |
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with
Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and...
Platforms: Windows
License: Freeware | Size: 256.4 MB | Download (73): Web Help Desk Download |
]project-open[ is an enterprise project and portfolio management system. It includes modules for resource management, time sheet management, HR, CRM, ITSM, collaboration and financials. ]po[ is built on top of OpenACS.org, an open-source Web platform featuring role-base permissions, workflows,...
Platforms: Windows, Mac, BSD, Linux
License: Freeware | Size: 38.26 MB | Download (70): ]project-open[ - Project Management Download |
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation:
The technical documentation: This means that all information can be organised (details...
Platforms: Windows, Mac, Linux
License: Freeware | Size: 5.9 MB | Download (49): i-doit - CMDB and IT documentation Download |