Windows Software / Business / Application Add-Ins

ActiveXperts Helpdesk System 2.0

Company: ActiveXperts Software

Date Added: August 26, 2012 | Visits: 518

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ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to improve response times to customers and improve accuracy of the responses to customers Keep calls organized by the use of (sub)categories, solve problems easier by finding solutions from previous responses. The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows XP and Windows 2000. The product is also offered as SaaS (Software as a Service). Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also homepage

Requirements: No special requirements

Release Date: August 26, 2012

Platforms: Windows2000, WinXP, Windows2003, Windows Vista, Windows Vista x64

Keyword: Change, Foundation, Help Desk, Helpdesk, Incident, Itil, Itsmf, Management, Problem, Servicdesk, Service, Service Level, Sla

Users rating: 0/10

License: Shareware

Cost: $1195.00 USD

Size: 4.29 MB

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