Ticketing

It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL...

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...

citrusdb is the open source customer care and billing software that can be used in many service industries, internet service, subscriptions, consulting, and telecommunications. Provides CRM, Ticketing, Invoicing, and Credit Card Batches.


Platforms: Windows, Mac, Linux

Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...


Platforms: Windows

BugIn' is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system.


Platforms: Windows, Mac, Linux

Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios.


Platforms: PHP

About bdif A Mac OS X utility that provides a way to compare two CVS modules based on dates or tags/revisions. The results are similar to the cvs rdiff option, with the ability to view logs and annotations at the click of a button, as well as source code differences inside Apples FileMerge utility.


Platforms: Mac

IRMA is an IT specific asset tracking and trouble ticketing system with barcode and LDAP/Active Directory interface capabilities. IRMA was created by Christian Bauer and derived from IRM.


Platforms: PHP

Looking to track attendees, sell tickets and more? Eventbrite is a free service that provides the full power of a conference ticketing system. This plugin upgrades The Events Calendar with all the basic Eventbrite controls without ever leaving the wordpress post editor. Don't have an Eventbrite...


Platforms: PHP

Integria is a complete ticketing system, integrated with a powerful project management system. Also includes a inventory management subsystem, a file release/download section, a Knowledgue Base, an agenda and other useful tools for a team.Integria ITIL Management System is a new way of...


Platforms: PHP

THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this...


Platforms: PHP

The strings are also added to the Internationalization (i18n) module if present, in order to facilitate translations.Installation:Unpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > Modules


Platforms: PHP

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

This module provides integration between the feedback module (http://drupal.org/project/feedback) and the ticketing system Unfuddle (http://unfuddle.com, paid account required). It allows users to use feedback module to create Unfuddle tickets referencing specific paths on the site.If you install...


Platforms: PHP

The module can be configured to collect emails from various addresses and automatically create tickets from their content.InstallationUnpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > ModulesNavigate to admin/build/contact/add and add a few...


Platforms: PHP

ditz (http://ditz.rubyforge.org) is the best distributed ticketing system that I know of. There's a few things I want to change, so I started pitz. #md5=03c23ef8c601826fabda1d7b1d7e2f63 #md5=d15c0bda9dedd871cf1678631eebf199


Platforms: *nix

django-ticketing also supports multiple sequences, which allows one to have sequences of tickets that are independent. This means you could have a sequence for users, a sequence for posts and a sequence for widgets. This is configured through your Django settings configuration.


Platforms: *nix