It Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,... Platforms: Windows

Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets.Administrators resolve trouble tickets, special administrators can be assigned to only... Platforms: PHP

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email... Platforms: Windows

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any... Platforms: PHP

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools.... Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of... Platforms: Windows

Help Desk for IIS is a web-based help desk software solution for deliveringcustomer service and support. It easily installs on your web server as ISAPIextension for Microsoft Internet Information Services. You don't need anyadditional software for your customers or technicians except web... Platforms: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management... Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java

CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module. CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL... Platforms: Windows

PHD Help Desk provides help desk registry and follow-up software. PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment... Platforms: *nix

For any organization, IT is extremely important to timely track all the available IT resources, especially the software install and maintain a proper inventory. In addition, organizations must ensure that the available software has valid licenses and that there are no unauthorized installation in... Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at... Platforms: Windows

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web... Platforms: Windows

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has... Platforms: Windows

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help"... Platforms: Windows

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to... Platforms: *nix, Windows, Windows 7, Red Hat Linux 7.2 and above

Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. Features: - For Help Desk Administrators: - choice of using NT user... Platforms: Windows, ASP.NET,

PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

WinCHM is a very easy-to-use help authoring tool. Not needing to learn too much, you can be master of creating HTML help(CHM), Web help, PDF and Word documents. With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file.... Platforms: Windows, Windows 8, Windows 7, Windows Server

Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a... Platforms: Windows