It Help Desk Software

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent... Platforms: Windows

With the help of software tracking tools like Lepide software asset management software, now it is very much possible to manage IT assets and generate IT reports quite easily. In fact, this is one such software that facilitates you keep track of software applications and further knows the time... Platforms: Windows

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend... Platforms: Windows

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to... Platforms: Windows, Other

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been... Platforms: Windows

The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve... Platforms: Windows

JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and... Platforms: Windows

Express Software Manager is award-winning IT asset management software that provides comprehensive computer inventory data, software usage tracking, and application control. With Express Software Manager you can easily track and manage your hardware and software assets, monitor application usage,... Platforms: Windows

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a... Platforms: Windows, Mac, *nix

Great Windows + Internet event administration software. Create online forms. Automatically send emails and letters (via MS Word). Book payments efficiently. Export your data to Excel, CSV, XML. Process registrations in a snap. Only US 99! Platforms: Windows

WinCHM is a very easy-to-use help authoring tool. Not needing to learn too much, you can be master of creating HTML help(CHM), Web help, PDF and Word documents. Using WinCHM you can not only make help files with nothing, but also convert a set of HTML files into a CHM file. Key features:... Platforms: Windows

FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List¦). You can... Platforms: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service... Platforms: Windows

BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes.. Platforms: *nix

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call... Platforms: Windows

Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered... Platforms: Windows

It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets... Platforms: PHP

RezOvation is complete front desk software for Bed and Breakfast, Hotel, Self Catering Holiday Home, Apartment Rental, or other businesses that rent by the day and/or hour. Features : Interactive calendar, point of sale, web module to upload to and download from online availability systems,... Platforms: Windows

HelpGear is the ultimate help authoring tool for creating help file resources including HTML Help (CHM) files, browser based Web Help systems, Word RTF documents, Printed Manuals, PDF Manuals using a single help source. HelpGear includes a feature rich and easy-to-use toolset, including a... Platforms: Windows, Windows 8, Windows 7, Windows Server