Support Ticketing

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...

Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc.

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios.


Platforms: PHP

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web...


Platforms: Windows

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this...


Platforms: PHP

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...


Platforms: Windows, Mac, Unix, Linux

InfoHesiveEP Freeware allows you to easily build ePublications, help files, manuals, eBooks, guides and support documentation. Import ePUB, PDF, Doc, DocX, and CHM help files. Annotate publications with bookmarks, text, images, and associated files. Export to rich text, html, PDF, LIC, Mobi, ePUB...


Platforms: Windows

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...


Platforms: Windows

'Wittybee is your 21'st century team collaboration and project management app, designed to give you the closest experience of working with your teams, just like working face-to-face. Wittybee empowers you to team-up with your co-workers and clients and easily collaborate on everyday work,...


Platforms: Windows, Windows 8, Windows 7, Windows Server

The strings are also added to the Internationalization (i18n) module if present, in order to facilitate translations.Installation:Unpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > Modules


Platforms: PHP

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...


Platforms: Windows

This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *...


Platforms: PHP

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a...


Platforms: Windows, Mac, *nix

TicketCreator is a unique ticketing software to print tickets for your events, like concerts, theatre performances or sport matches. You can easily create even complex venues, design attractive tickets and print in multiple ways. It furthermore manages reservations and season tickets, prints seat...


Platforms: Windows

Deliver attended remote support and access unattended computers with a single powerful tool. Instant Housecall is the award-winning remote access and support solution that lets you view and control remote PCs in seconds. Deliver support to attended PCs on-demand, or remotely access...


Platforms: Windows

Inline-Support is a Perl module created to support information for Inline.pm and related modules. This document contains all of the latest support information for Inline.pm and the recognized Inline Language Support Modules (ILSMs) available on CPAN. SUPPORTED LANGUAGES The most important...


Platforms: *nix

Automated support for compound RPC calls is a project which augments RPCGEN to support NFSv4-style compound procedures. NFSv4 specifies that the RPC calls be batched into a "compound" call. There is no support for this in RPCGEN. By rearranging the ONC IDL for NFSv4 into AutoGen definitions,...


Platforms: *nix