Released: September 14, 2013
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Added: October 12, 2013 | Visits: 916
Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web...
Platforms: Windows
Released: July 26, 2018
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Added: October 14, 2018 | Visits: 574
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, Android, Pocket PC, Handheld, BlackBerry,iPhone,iPod,iTouch,Netware
Released: June 10, 2012
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Added: June 10, 2012 | Visits: 1.032
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
Released: September 01, 2008
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Added: April 07, 2009 | Visits: 2.220
The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation.
Features:
-Fully Web and Notes Client enabled
-End User Self Help...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM
Added: May 28, 2013 | Visits: 854
BugIn and Ticketing System is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system
Platforms: PHP
Added: June 24, 2013 | Visits: 620
Snort Log Monitor and Ticketing System, a PHP based log monitoring and ticketing system for Snort IDS logging to a mySQL database.
Platforms: PHP
Added: July 25, 2013 | Visits: 620
This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *...
Platforms: PHP
Added: May 05, 2013 | Visits: 574
The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...
Platforms: PHP
Added: May 10, 2013 | Visits: 459
It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
Added: August 27, 2008 | Visits: 2.320
The VI Service Desk is a Lotus Notes based Help Desk solution that provides all the tools necessary to quickly manage incidents from initial point of contact to resolution in a rapid, highly intuitive, and uncluttered operating environment.
Platforms: Windows
Added: May 10, 2013 | Visits: 552
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs,...
Platforms: Windows, Mac, *nix, Perl, BSD Solaris
Released: November 22, 2015
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Added: October 05, 2016 | Visits: 1.740
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to...
Platforms: Windows, Windows 8, Windows 7, Windows Server
Added: September 16, 2010 | Visits: 1.266
WebTTS is a trouble ticketing system written in PERL5 designed for businesses that need to track problems in their network. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. I have written WebTTS to be a trouble ticketing...
Platforms: *nix
Released: November 21, 2012
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Added: November 21, 2012 | Visits: 649
An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...
Platforms: Windows
Released: June 23, 2012
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Added: June 23, 2012 | Visits: 685
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...
Platforms: Windows
Released: August 05, 2012
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Added: August 05, 2012 | Visits: 657
Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically...
Platforms: Windows
Released: August 22, 2017
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Added: September 21, 2017 | Visits: 679
ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of...
Platforms: Windows, Windows 8, Windows 7, Windows Server
Released: October 01, 2014
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Added: November 08, 2014 | Visits: 1.029
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to...
Platforms: Windows, Windows 8, Windows 7, Windows Server
Released: September 07, 2012
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Added: September 07, 2012 | Visits: 843
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been...
Platforms: Windows
Released: April 13, 2017
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Added: May 29, 2017 | Visits: 7.663
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which
integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and
Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to...
Platforms: *nix, Windows, Windows 7, Red Hat Linux 7.2 and above
Windows Software
Albina Merfyn - I find this to be really easy to use. I can...
