Service Desk Ticketing System

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel... Platforms: Windows, *nix

NetXMS is new and rapidly developing monitoring system, released under GPL2 license. NetXMS project can be used for monitoring entire IT infrastructure, starting with SNMP-capable hardware (like switches and routers) and ending with applications on your servers. NetXMS is an extremely reliable... Platforms: *nix

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a... Platforms: *nix

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback.... Platforms: Windows

PacketTrap MSP provides a cost-effective way for you to offer enterprise-class server, application, and network management to your customers. It is the first solution to extend managed services functionality to the biggest pain for your customers: the traffic and bandwidth challenges on the... Platforms: Windows

AggreGate Network Manager is an enterprise-grade network management and monitoring platform. It tightly integrates with other systems, such as service desk, CRM, building automation, and SCADA. The system has common scalable architecture based on the core of AggreGate Device Management... Platforms: *nix, Java

Need an app to get someone's attention? Maybe at a hotel lobby, or some other place where they might have stepped into a back room. Instead of calling out hello to get the person's attention, simply ring this bell and viola they will appear! Select from 3 different bells with different sounds and... Platforms: iPhone, iPod

This software offers a solution for hotel managers that want to create, edit and maintain customer reservations. With a collection of simple yet powerful features, your hotel will achieve the incredible organization and piece of mind that comes with a computerized record-keeping system. Platforms: Windows

LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their... Platforms: Windows, Mac, Unix, Linux

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call... Platforms: Windows

HarePoint Knowledge Base is a ready-made solution that provides a full-functionally knowledge management system in your SharePoint environment. The product is compatible with Microsoft SharePoint 2010 and 2013. The most outstanding advantage of the product is that it is easily deployed and... Platforms: Windows

THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this... Platforms: PHP

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc. Platforms: PHP

ODI's design allows to compensate for image motion caused by atmospheric blur or tracking error. Such image motion correction is done in the detectors during an exposure. The appropriate correction is determined from the motion of bright guide stars; for a full correction for atmospheric blur,... Platforms: Mac

Useful software for teams that have problems with resource bottle-necks, parallel projects, critical dead lines The Plandora project was born to be a tool to help the software development process, since the customer requirement until the task conclusion, and consequently gather the "history" of... Platforms: Mac

ditz (http://ditz.rubyforge.org) is the best distributed ticketing system that I know of. There's a few things I want to change, so I started pitz. #md5=03c23ef8c601826fabda1d7b1d7e2f63 #md5=d15c0bda9dedd871cf1678631eebf199 Platforms: *nix

A booking system is essential in today's online world. Businesses must manage appointments, resources, staff schedules, client data. They need to provide a simple, convenient interface for clients to book appointments online 24/7. Used in over 30 countries, this APP allows businesses and... Platforms: Windows, Windows 8, Windows 7, Windows Server

When you need all your computers resources for yourself. LanBuster lets you easily turn on or off filesharing. LanBuster runs in the system tray, and signals with the icon color whether the LAN has been disabled or not. A double click on the icon in the system tray is all that is needed to... Platforms: OS/2, Windows

Simple Machine Protect is a simple and effective open code antivirus, portable and is ideal to eliminate certain variations of virus, worm, trojan and spyware. It scans your system and in a few seconds shows you if you have any suspicious elements that maybe need to be eliminated. These are the... Platforms: Windows

TuxBox ISPWorks provides an ISP management system. TuxBox ISPWorks is a full-blown Internet Service Provider Management System based on Open Source Software. It allows you to manage DNS, mail, Web, FTP, and much more, and it can handle multiple servers. Customers can log in to this system... Platforms: *nix