PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience.

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Help Desk, System, Ticket, Trouble, Trouble Ticket System

php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Live Support, Customer Support, Live, Live Support, Support

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Electronic Support, Helpdesk, Helpdesk Solution, Manager, Ticket, Ticket System

SmoothOperator is a service ticket management system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Helpdesk, Helpdesk Application, Ticket, Ticket Managment, Ticket Managment System

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support System, Desk, Help, Help Desk, Knowledge Base

Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Management, Customer Report, Customer Support, Report, Support

Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit,...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Customer Support Application, Ticket, Tracking, Trouble, Trouble Ticket Tracking

Tech Tickets is a Web/PHP/Mysql based tech ticket system, to track user requests and document resolution from the IT staff at a company (or outsourced IT company).


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Requests, Ticket, Ticket System, User, User Requests

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Customer Tickets, Open Tickets, Support, Tickets

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface). Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Chat, Chat System, Chat Utility, Customer Support, Delphi, System

OPT is the single point of contact for all customer interaction for a project. Each customer is registered with a login and password, and granted access only to the projects they're involved with. They can then see the project status at a glance, including a repository of documents, lists of...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Interaction, Customer Registration Tool, Customer Support, Interaction, Registration

Open2Support is an opensource Support system written in PHP with IRCG and PEAR:DB. It also has an internalization system. Also, you can call visitors and send html messages to them.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Customer Support Utility, Customers, Support, Support System, System

A nice looking online cusotmer support script using php, mysql, flash to operate. It allows the visitors to wait for a representative to answer a question, but after some while if you are offline, customer can send you an email.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, On Line Support, On Line Support System, Php, Support

OpenIT is a PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Base, Helpdesk Application, Issue, Issue Tracking, Knowledge, Knowledge Base

Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. Features: - For Help Desk Administrators: - choice of using NT user...


Platforms: Windows, ASP.NET,

Keyword: Customer, Customer Support, Desk, Help, Help Desk, Help Desk Application

Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website. Requirements: - Web Server - PHP 4.3+ - MySQL 1.3+ - It is highly recommended that you have register_globals...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Help Center, Live, Live Support, Support

Issue-Tracker is a support issue tracking system written in PHP, with option of either a PostgreSQL of MySQL backend. The system is designed to be user friendly, and uses a simple modular API to make addition of new modules or features very easy.Issue-Tracker also includes many features that will...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Issue, Issue Tracking System, System, Technical Support Provider, Tracking

PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Desk, Help, Help Desk, Knowledge Base