The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.

Major Benefits over Competing Products:- Agent interface is cross-platform (Linux, Windows, Solaris, MacOS, etc.)- Unlike other solutions you have the ability to host the entire system on your own hardware.- You have the option to pay once and own the system forever (no ongoing license fees!).-...

You can use contractor software to manage projects and interact with customers online. The software will enable a contractor to better communicate with their clients. It will enable everyone to be more informed and on the same page. A contractor can post each task along the way to the finished...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Contractor, Contractor Software, Customer Support, Project, Project Manager, Software

With Crafty Syntax Live Help you can customize the clients sides chat window to have your logo and your color choice, monitor visitor sessions and chat sessions at the same time and talk to multiple users at the same time using a unique tab system.With CSLH you can see what the visitors are...


Platforms: PHP

Keyword: Crafty, Images, Messages, Multiple, Notes, Quick, Referers, Section, Sessions, Track, Tracked, Tracking, Traffic, Transcripts, Typing, Visits, Window, Words

Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer.Crafty Syntax includes a large range of features to allow multiple operators,...


Platforms: PHP

Keyword: Ability, Customer, Departments, Features, Gplmain, Graphics, Leave, Multiple, Offline, Operators, Referer, Server, Source, Support, Syntax, Tracking, Typed, Visitors

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface). Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Chat, Chat System, Chat Utility, Customer Support, Delphi, System

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface).Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc.


Platforms: PHP

Keyword: Components, Create, Customer, Delphi, Famous, Humanclick, Interface, Interfaceits, Liveperson, Phplivesupport, Purpose, Support, System

Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Management, Customer Report, Customer Support, Report, Support

epesi BIM is a web based application to store, organize and share information related to your business. The basic package includes Customer Relationship Management (CRM) modules which are centered around companies, not contacts. Because epesi BIM has modular architecture we were able to create...


Platforms: BSD Solaris

Keyword: Application, Based, Customer Relationship Management, Multi-user Application, Web, Web Based Application

Escon LiveHelp is instant messaging applications designed specifically to provide online assistance to users of a web site. The software enables the administrator or webmaster of a web site to receive and respond to text communication from multiple users of the web site.LiveHelp allows the users...


Platforms: PHP

Keyword: Archiverealtime, Autochanging, Chats, Customization, Escon, Manage, Monitoring, Navigation, Notification, Offline, Operator, Proactive, Provide, Search, Software, Transcripts, Transfer, Users, Visitor, Website

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Electronic Support, Helpdesk, Helpdesk Solution, Manager, Ticket, Ticket System

EZ-Ticket is a PHP/SQL web based Ticket system, built with SIMPLICITY in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making it's use efficient and effective.


Platforms: Windows, *nix, Linux, PHP, BSD Solaris

Keyword: Help, Help Desk, Help Desk Application, System, Ticket, Ticket System

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Help Desk, System, Ticket, Trouble, Trouble Ticket System

Help Center Live is dedicated to making available the tools to help you serve your customers and visitors. The Help Center Live Community produces Help Center Live free of charge. All we ask for is your ideas and comments.Modules" are expansions of the core being of HCL. These build on the solid...


Platforms: Windows, *nix, Linux, PHP, BSD Solaris

Keyword: Center, Help, Help Center, Help Desk, Help Live, Live

Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website. Requirements: - Web Server - PHP 4.3+ - MySQL 1.3+ - It is highly recommended that you have register_globals...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Help Center, Live, Live Support, Support

Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website.


Platforms: PHP

Keyword: Center, Conversation, Database, Mysql, Representative, Support, Visitors, Website, Webste, Written

HelpCORE is an enterprise class help- and servicedesk application. It has features from incidents and asset management to automatic remote computer scanning.


Platforms: PHP

Keyword: Application, Asset, Automatic, Class, Computer, Enterprise, Features, Helpcore, Incidents, Management, Remote, Scanning, Servicedesk

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Customer Tickets, Open Tickets, Support, Tickets

Infogestion is an application written in PHP, allowing complete management of a client file, planning and many other. More information on the official website.Features of Info-Gest:- Manage a client file- Geolocation of your customers- Manage your customers but also your potential customers- Send...


Platforms: PHP

Keyword: Appointments, Calendar, Commercial, Customer, Dissemination, Fields, Invoice, Management, Memorandum, Private, Purpose, Record, Report, Requests, Sales, Statistics, Status

Integria is a complete ticketing system, integrated with a powerful project management system. Also includes a inventory management subsystem, a file release/download section, a Knowledgue Base, an agenda and other useful tools for a team.Integria ITIL Management System is a new way of...


Platforms: PHP

Keyword: Email, Flexible, Incident, Incomingpop, Interface, Inventoryall, Knowledge, Manage, Modified, Notification, Organizations, Outgoingsmtp, Profile, Projects, Reviewed, System, Tracking, Understanding