Trouble Ticketing System
This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *...
Platforms: PHP
License: Freeware | Size: 102.4 KB | Download (60): Trouble ticketing system to support Computer Network Operations Download |
It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (53): Trouble ticketing system 6.x-2.x-dev Download |
WebTTS is a trouble ticketing system written in PERL5 designed for businesses that need to track problems in their network. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. I have written WebTTS to be a trouble ticketing...
Platforms: *nix
License: Freeware | Size: 26.62 KB | Download (120): WebTTS Download |
IRMA is an IT specific asset tracking and trouble ticketing system with barcode and LDAP/Active Directory interface capabilities. IRMA was created by Christian Bauer and derived from IRM.
Platforms: PHP
License: Freeware | Size: 133.12 KB | Download (48): IRMA - Asset Inventory and Job Tracking Download |
BugIn and Ticketing System is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system
Platforms: PHP
License: Freeware | Size: 471.04 KB | Download (65): BugIn and Ticketing System Download |
The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...
Platforms: PHP
License: Freeware | Size: 40.96 KB | Download (52): Support Ticketing System Download |
Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses. Check out our online or downloadable demo and see for yourself why hundreds of companies...
Platforms: Windows, Mac, *nix, Perl, BSD Solaris
License: Freeware | Download (62): Freeside Download |
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
Platforms: Windows, *nix
License: Freeware | Size: 31.31 MB | Download (641): ManageEngine SupportCenter Plus Download |
BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a...
Platforms: *nix
License: Freeware | Size: 133.12 KB | Download (135): BATTS Download |
IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization.
Platforms: Windows, Mac, Linux
License: Freeware | Size: 2.26 MB | Download (63): Information Resource Manager Download |
Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a...
Platforms: *nix
License: Freeware | Size: 686.08 KB | Download (155): Information Resource Manager 1.5.7 / 1.6 Beta Download |
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs,...
Platforms: Windows, Mac, *nix, Perl, BSD Solaris
License: Freeware | Download (61): RT: Request Tracker Download |
hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (60): hclTicket Download |
BugIn' is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system.
Platforms: Windows, Mac, Linux
License: Freeware | Size: 466.88 KB | Download (50): BugIn' Ticketing System Download |
phpSupport is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.User's who register using the registration form, automatically get assigned a low level. This level can only view trouble tickets he/she has...
Platforms: PHP
License: Freeware | Size: 471.04 KB | Download (45): phpSupport Download |
Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc.
Platforms: PHP
License: Freeware | Size: 10 KB | Download (49): Support Bot Download |
This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios.
Platforms: PHP
License: Freeware | Size: 10 KB | Download (49): Support Deadline Download |
An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...
Platforms: Windows
License: Freeware | Size: 22.54 MB | Download (53): Personal HelpDesk for Outlook Download |
An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically...
Platforms: Windows
License: Freeware | Size: 53.82 MB | Download (51): Team HelpDesk for Outlook Download |
Integria is a complete ticketing system, integrated with a powerful project management system. Also includes a inventory management subsystem, a file release/download section, a Knowledgue Base, an agenda and other useful tools for a team.Integria ITIL Management System is a new way of...
Platforms: PHP
License: Freeware | Size: 2.56 MB | Download (47): Integria IMS Download |