Ticketing

IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization. Platforms: Windows, Mac, Linux

phpticket is a ticketing system written in PHP, backed up by a MySQL database. Its purpose is to provide helpdesks/staffs with an easy "to do" application for keeping track of what needs to be done. The interface is kept fairly simple and easy to use. The code is licensed under GPL. Platforms: Windows, *nix, PHP, BSD Solaris

Integria is a complete ticketing system, integrated with a powerful project management system. Also includes a inventory management subsystem, a file release/download section, a Knowledgue Base, an agenda and other useful tools for a team.Integria ITIL Management System is a new way of... Platforms: PHP

THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this... Platforms: PHP

Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc. Platforms: PHP

ditz (http://ditz.rubyforge.org) is the best distributed ticketing system that I know of. There's a few things I want to change, so I started pitz. #md5=03c23ef8c601826fabda1d7b1d7e2f63 #md5=d15c0bda9dedd871cf1678631eebf199 Platforms: *nix

Enterprise CRM and Groupware System is a PHP/PostgreSQL system. Enterprise CRM and Groupware System offers multi-layered access to data and the following features: advanced CRM (similar to XRMS), project management tools, email ticketing, Web site news, file sharing, and ERP. Whats New in... Platforms: *nix

mon project was created to monitor the availability of services, and sending alerts on prescribed events. Services are defined as anything tested by a "monitor" program, which can be something as simple as pinging a system, or as complex as analyzing the results of an application-level... Platforms: *nix

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a... Platforms: *nix

InfoHesiveEP Freeware allows you to easily build ePublications, help files, manuals, eBooks, guides and support documentation. Import ePUB, PDF, Doc, DocX, and CHM help files. Annotate publications with bookmarks, text, images, and associated files. Export to rich text, html, PDF, LIC, Mobi, ePUB... Platforms: Windows

Change Printer Plug-in allows users to automate changing printer drivers within scripts. It can be used to coordinate large and complex print procedures and switch between various types of printers/drivers such as: inkjet, laser, label, PDF and WinFax. The plug-in will also return the FileMaker... Platforms: Windows, XP, Windows Vista, 7

Comindwork is online project management software that includes: * Project Management - Creating project tasks, build schedule, Gantt charts, milestones, project risks, manage issues, task management * Collaboration and Blog - Enable structured and informal communication about the project issues,... Platforms: Windows, Mac, Unix, Linux, Palm OS 5.0, Palm OS 6.0, Pocket PC

citrusdb is the open source customer care and billing software that can be used in many service industries, internet service, subscriptions, consulting, and telecommunications. Provides CRM, Ticketing, Invoicing, and Credit Card Batches. Platforms: Windows, Mac, Linux

About bdif A Mac OS X utility that provides a way to compare two CVS modules based on dates or tags/revisions. The results are similar to the cvs rdiff option, with the ability to view logs and annotations at the click of a button, as well as source code differences inside Apples FileMerge utility. Platforms: Mac

Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

The module can be configured to collect emails from various addresses and automatically create tickets from their content.InstallationUnpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > ModulesNavigate to admin/build/contact/add and add a few... Platforms: PHP

This module provides integration between the feedback module (http://drupal.org/project/feedback) and the ticketing system Unfuddle (http://unfuddle.com, paid account required). It allows users to use feedback module to create Unfuddle tickets referencing specific paths on the site.If you install... Platforms: PHP

The strings are also added to the Internationalization (i18n) module if present, in order to facilitate translations.Installation:Unpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > Modules Platforms: PHP

'Wittybee is your 21'st century team collaboration and project management app, designed to give you the closest experience of working with your teams, just like working face-to-face. Wittybee empowers you to team-up with your co-workers and clients and easily collaborate on everyday work,... Platforms: Windows, Windows 8, Windows 7, Windows Server

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of... Platforms: Windows, Windows 8, Windows 7, Windows Server