Trouble Ticket Tracking

phpSupport is your customer friendly trouble ticket system. With phpSupport you allow users to register to open trouble tickets and keep track of their tickets. phpSupport remains to be as easy and user friendly as it was the first day it was released. Platforms: Windows, Unix, Linux

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Axence nVision 8.5 Pro, FREE fully-functional 30day Trial available! Axence nVision 8.5 Pro is an advanced solution for a comprehensive network management. The program provides network and user activity monitoring, software and hardware inventory, data leakage protection, remote control, and a... Platforms: Windows, Windows 8, Windows 7, Windows Server

Parts Tracker is a computer-based inventory management system designed specifically for use in the maintenance division of Tenpin Bowling Centres. It covers ordering, stock tracking, financial tracking (accounts/budgets), maintenance tracking, and trouble calls (stops). Features:... Platforms: Windows

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to... Platforms: *nix

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them... Platforms: PHP

php Help Agent is a support suite that allows you to offer your visitors assistance.It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors.Features of the script package... Platforms: PHP

gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing. Platforms: PHP

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with... Platforms: Windows, *nix

ZaZaChat Help Desk plugin/widget once installed will provide your business with 3 major help desk functions: 1. Live Chat 2. Trouble Ticket management 3. Knowledge base managementZaZaChat Lite is offered completely free under GPLYour Website is the primary face of your business. Every day... Platforms: PHP

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any... Platforms: PHP

The goal of a vulnerability assessment system is to identify devices on your network that are open to known vulnerabilities. Vulnerabilities if often left undetected pose a serious security risk to enterprise systems and can leave your vital corporate data exposed to malicious attacks. For you it... Platforms: Windows, *nix

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of... Platforms: Windows

DistribuTrak Professional 5.0 is a fully integrated solution that allows small businesses to manage their operations from anywhere in the world. Features include: business-to-business shopping cart, business-to-consumer shopping cart, unlimited unique price and product lists, assign payment... Platforms: Windows

Sciret project is an advanced knowledge based system. In the further development, Sciret will be extended to a full helpdesk system which will also include a trouble ticket system, document management, bookmark management and more. Whats New in 1.1.0 Stable Release: - Many new interesting... Platforms: *nix

Cerberus Helpdesk is an email response system built to diminish the need for redundant, time-consuming human interaction with your customers. The system is built to allow your support/sales/billing/etc. department to react quickly to inbound customer email inquiries. Cerberus Helpdesk was... Platforms: *nix

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email... Platforms: Windows

Organisations in virtually every industry sector rely on their IT systems to conduct business. The IT department’s ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call... Platforms: Windows

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get... Platforms: Windows

gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing. Platforms: Windows, Mac, *nix, PHP, BSD Solaris