Released: April 07, 2003
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Added: February 20, 2006 | Visits: 3.898
The Customer Support module include the following functionalities:
- Customer/Contact Management:
Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking,
Relationships between customers and contacts,
Interaction History for a given customer/contact,
Cases/Service Requests for a...
Platforms: Windows, Mac, *nix
Released: October 07, 2012
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Added: October 07, 2012 | Visits: 1.328
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web...
Platforms: Windows, Mac, Linux, Linux Open Source
Released: September 24, 2012
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Added: October 10, 2012 | Visits: 1.394
Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage...
Platforms: Windows
Released: October 16, 2012
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Added: October 16, 2012 | Visits: 1.492
APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 9.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No...
Platforms: Windows, Mac, Linux
Added: May 10, 2013 | Visits: 930
Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
Released: July 24, 2012
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Added: July 24, 2012 | Visits: 572
Challenging pretty customer support rep puzzle, are you up to it?
Platforms: Windows
Released: April 17, 2012
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Added: September 06, 2012 | Visits: 3.222
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...
Platforms: Windows, *nix
Added: May 08, 2009 | Visits: 1.288
Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth usage, system upgrades and other...
Platforms: Windows
Released: August 04, 2012
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Added: August 04, 2012 | Visits: 730
Banckle Live Chat has now released a FREE live chat and online customer support plugin for WordPress to get you closer with your WordPress website visitors. It is fully customizable, pretty light-weight, east to install and requires just a free account at Banckle to complete the integration with...
Platforms: Windows
Added: August 01, 2013 | Visits: 531
LiveAdmin is an online customer support chat system, hosted based and ready to use. All you have to do is to signup at http://www.liveadmin.net and get a site key, then use it in configuration section of module.WidgetIn the Appearance -> Widgets in WordPress 2.8 or newer you'll find the LiveAdmin...
Platforms: PHP
Added: October 09, 2006 | Visits: 3.469
Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...
Released: February 13, 2008
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Added: March 08, 2008 | Visits: 1.901
Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in...
Platforms: Windows, *nix, Windows CE, Pocket PC
Released: January 11, 2008
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Added: July 05, 2008 | Visits: 4.240
Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their...
Platforms: Windows
Released: July 16, 2012
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Added: July 16, 2012 | Visits: 1.271
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services BusinessesCommit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -* Provide maintenance services* Handle customer support calls and on-site...
Platforms: Windows
Released: October 19, 2012
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Added: October 19, 2012 | Visits: 636
Multi operator webchat software provides browser based live chat communication medium among website visitors with several number of technical support operators. Technical support chat software helps those businesses where promotion or feedback of their products is associated with online...
Platforms: Windows
Added: May 10, 2013 | Visits: 1.150
A nice looking online cusotmer support script using php, mysql, flash to operate. It allows the visitors to wait for a representative to answer a question, but after some while if you are offline, customer can send you an email.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
Released: November 05, 2007
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Added: November 27, 2007 | Visits: 6.821
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
Platforms: Windows, *nix
Released: April 30, 2013
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Added: July 22, 2013 | Visits: 5.003
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools....
Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java
Released: March 16, 2007
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Added: March 24, 2007 | Visits: 2.516
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software.
It offers very fast, easy to use and intuitive Web interface with a lot of unique features.
SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with...
Platforms: Windows, *nix
Added: August 06, 2008 | Visits: 810
LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish...
Platforms: Windows
Windows Software
Albina Merfyn - I find this to be really easy to use. I can...
