Customer Support System

UserVoice is a Customer Feedback system that makes it easy for your users to report bugs and vote on new features. From their website:"UserVoice allows your customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any... Platforms: PHP

LiveAdmin is an online customer support chat system, hosted based and ready to use. All you have to do is to signup at http://www.liveadmin.net and get a site key, then use it in configuration section of module.WidgetIn the Appearance -> Widgets in WordPress 2.8 or newer you'll find the LiveAdmin... Platforms: PHP

Freestyle Testimonials Lite allows you to present customer testimonials on your website in any module position and on an individual page. Displays testimonials with date and time of submission in a logical order.d-deD? Add testimonials to your websited-deD? Display any number of... Platforms: PHP

Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just... Platforms: Windows

Customers Care is an Advanced customer management system and a Powerful Marketing tool. At once, it provides you a lot of possibilites and manages/tracks your users/customers in a very flexible way. If you want to keep track of your visitors, create mailing lists/ newsletters, send semiautomatic... Platforms: Windows

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to... Platforms: Windows

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and... Platforms: Windows

Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth usage, system upgrades and other... Platforms: Windows

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and... Platforms: Windows

The support system is built with the latest technology in Flash viewlets showing key points of the software, allowing the user to follow the copy process step by step, and easily learn all the features of the software. Then there is the live team of backup support who will answer any support... Platforms: Windows

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and... Platforms: Windows

Akeni Live help and Secure Enterprise Instant Messaging IM is a hosted service that allows visitors to your web site to communicate with sales people and customer support staff. The visitors only need a web browser, without the need to install Java, Flash, or Active-X controls. The application is... Platforms: Windows

FREE & Easy integration to your web site: - Live Customer Support - Technical Support - Sales Assurance - and much more! To enjoy our free product, you can create an account on the OCC Network which will link you with any visitor of your website requesting additional chat support. This account... Platforms: Windows

Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information for your customers and an help take your... Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other

Viart Shop is a PHP based e-commerce suite, aiming to provide everything you need to run a successful on-line business.Key features include:- Fully featured Shopping Cart- Advanced purchase calculations: bulk, trade and valued customer discounts- Completely web-based content administration system... Platforms: PHP

A bug tracking system for software defect tracking, and a general management tool for customer and sales tracking and helpdesk customer support and trouble ticketing (ActiveLog). Bugzero provides an enterprise-grade cost-effective scalable solution to increase team work efficiency. It is easy to... Platforms: *nix

SalesBooster is your Customer Tracking System for Software Downloads. Features a MS-Access CRM Database for Software License and Marketing Management with Anti Piracy Security components ( Windows XP Style Software Activation ). For software developers we offer a DLL for distribution and a... Platforms: Windows

This email management and marketing solution takes the time and effort out of sending email newsletters, announcing new products or services to your customers or running an email marketing campaign. It is also ideal for customer support or for simply staying in touch with family and friends. With... Platforms: Windows

ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with... Platforms: Windows, Mac, *nix, BEOS

TeamViewer is a popular, easy to use desktop sharing tool. As soon as your friends and relatives find out that you know a bit about computers, it's all over. They'll be asking you for help with the most varied tech issues on a constant basis, as if you were a permanent, free customer support... Platforms: Windows, Windows 8, Windows 7