Call Center Qa Job Description

Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make...

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed.You may also use it to display information in an external...

Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the...


Platforms: Windows

The Query Tool is a powerful data mining application that allows you to perform data analysis upon any OLEDB datasource. You can perform a range of flexible data mining functions upon your data, produce Charts, Summaries and X-Tab reports as well as export your data to a number of different...


Platforms: Windows

Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for...


Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at...


Platforms: Windows

Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * and...


Platforms: Windows

LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...


Platforms: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.


Platforms: Windows

Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modem. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...


Platforms: Windows

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Service Providers, businesses of all sizes, call centers and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a...


Platforms: *nix

AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI). AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...


Platforms: Windows, Other

AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...


Platforms: Windows

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...


Platforms: Windows

QueueMetrics project is a monitoring software for call centers based on the Asterisk PBX. With over 60 quantitative metrics available, your call center will run smoothly and problems will easily be pointed out. You can measure budget targets, SLA targets, agent activity and more with a level of...


Platforms: *nix

Ecommerce shopping cart software and content management for UNIX, Windows, and OS X servers; Management tools for eBay, Amazon.com, and Yahoo! seamlessly integrated for true online business marketing and sales. 100% Customizable template driven front-end plus powerful online management tools and...


Platforms: Windows, Mac, *nix

Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox...


Platforms: *nix

Automate job search, search job listing in major US job sites, send resume to multiple positions,compose cover letter according to job description, dispatch job to specific folder and highlight keywords. Job seekers can use Alljobcenter to work off-line, organize jobs and submit multiple...


Platforms: Windows

Easy-to-use Contact Manager that helps you to organize your personal call center to work in "hot" mode (while speaking) and keep track of your contacts with CRM data warehouse. The unique database structure let to input into the database any (!) number of the description fields. Also the...


Platforms: Windows

Jikes RVM is a compiler that translates JavaTM source files as defined in The Java Language Specification into the bytecoded instruction set and binary format defined in The Java Virtual Machine Specification. You may wonder why the world needs another Java compiler, considering that Sun...


Platforms: *nix