Call Center Qa Job Description

Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...

Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at...

Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...


Platforms: Windows

Administration: Checklan Basic Manages services (Status, remote start, remote stop, remote shutdown), printers (Error status, printing status, printer status), Processes (view, create, kill...), Shares (view, create, delete ...), Sockets and provides new reports (capture, print...)....


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Best Registry Optimizer is one of the best registry optimizers and safest Registry cleaning tools available in the market today. Its scanning engine is thorough, safe and fast. It is so easy to use, even the least experienced user can easily repair registry with this tool. It scans the Windows...


Platforms: Windows, Mac, Other, Pocket PC, Android, BlackBerry, iPhone, iPod, iTouch, Palm

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...


Platforms: Windows

Wise Registry Cleaner is one of the safest Registry cleaning tools available in the market today. Its scanning engine is thorough, safe and fast.It is so easy to use,even the least experienced user can easily repair registry with this tool.It scans the Windows registry and finds incorrect or...


Platforms: Windows

What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...


Platforms: Windows

Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

Modern business is heavily relied on automatic telephony solutions. Managing customers' calls and providing support using voice lines is one of the most important tasks every business has to accomplish. The technology today offers various solutions, however most of them are very complicated,...


Platforms: Windows

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...


Platforms: Windows

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...


Platforms: Windows, *nix

The DataTrack System 2003 is an affordable, distributed work order management system designed to increase the productivity and efficiency of your call center or helpdesk. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive...


Platforms: Windows, Windows CE

JikesTM is a compiler that translates JavaTM source files as defined in The Java Language Specification into the bytecoded instruction set and binary format defined in The Java Virtual Machine Specification. You may wonder why the world needs another Java compiler, considering that Sun provides...


Platforms: *nix

The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...


Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...


Platforms: Windows

Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view...


Platforms: Windows, Windows 7, Windows Server, Other

CTI application 3-d party for PBX Panasonic KX-TD, KX-TDA, which allows to distribute incoming calls on Caller ID number, to conduct statistic of incoming, outgoing calls and to pass information about calls to software of foreign manufacturers. Also this software is intended for organizations of...


Platforms: Windows