Ticket Support

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered...

Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail...

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

Freestyle Testimonials Lite allows you to present customer testimonials on your website in any module position and on an individual page. Displays testimonials with date and time of submission in a logical order.d-deD? Add testimonials to your websited-deD? Display any number of...


Platforms: PHP

Freestyle FAQ Lite is designed to provide you with a highly customised Frequently Asked Questions (FAQs) module on your Joomla website.There are various customisable options, you can display FAQs under a menu item or within a module.d-deD? Multiple categoriesd-deD? Search all FAQsd-deD? Add an...


Platforms: PHP

phpticket is a ticketing system written in PHP, backed up by a MySQL database. Its purpose is to provide helpdesks/staffs with an easy "to do" application for keeping track of what needs to be done. The interface is kept fairly simple and easy to use. The code is licensed under GPL.


Platforms: Windows, *nix, PHP, BSD Solaris

Basically I needed a way to quikly find details of a support ticket that was faster than manually scrolling through all the ticket items page by page.This still needs to integrate with the support tickets themselves as all it does is search the name field and let you know details such as date,...


Platforms: Windows, *nix, PHP, BSD

Adds the ability for Support to send SMS messages depending on a ticket's state and priority.This is a work in progress, sponsored by Tag1 Consulting, Inc. The administrative interface is very rough with limited validation and many planned features are not yet implemented. You have been warned!


Platforms: PHP

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

Support Token provides Token tokens support for tickets created with the Support module.FeaturesIt provides client, state, priority and assigned user tokens for ticket nodes.ConfigurationThis module has no configuration. Once installed the tokens are available.


Platforms: PHP

Ticket-IT is a tool for the creation, management, and accompaniment of tickets. Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several...


Platforms: *nix

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License. The users of BTT are...


Platforms: *nix

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.


Platforms: Windows, Mac, *nix, C/C++, BSD Solaris

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are...


Platforms: PHP

Inline-Support is a Perl module created to support information for Inline.pm and related modules. This document contains all of the latest support information for Inline.pm and the recognized Inline Language Support Modules (ILSMs) available on CPAN. SUPPORTED LANGUAGES The most important...


Platforms: *nix

Automated support for compound RPC calls is a project which augments RPCGEN to support NFSv4-style compound procedures. NFSv4 specifies that the RPC calls be batched into a "compound" call. There is no support for this in RPCGEN. By rearranging the ONC IDL for NFSv4 into AutoGen definitions,...


Platforms: *nix

Support Information Tracker is a knowledge base with loads of advanced features.. Get Support Information Tracker at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory. Support Information Tracker is intended to be a free document...


Platforms: *nix

Ticket linker software contains a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable.. Get Ticket linker at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software...


Platforms: *nix

PHP Trouble Ticket project provides a centralized means of problem reporting and tracking in multi-user environments (medium to large companies, development groups, etc.). It helps direct problem reports to the responsible administrator(s), keeps track of the status of a problem being worked...


Platforms: *nix