Outlook Support Ticket Addin

Basically I needed a way to quikly find details of a support ticket that was faster than manually scrolling through all the ticket items page by page.This still needs to integrate with the support tickets themselves as all it does is search the name field and let you know details such as date,...

Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail...

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.The current features include: -Auto-installer and upgrader for easy installation. -Update notifier (upon logon, tells you if new version is available) Knowledge Base -Add/Edit/Delete Knowledgebase articles...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Adds the ability for Support to send SMS messages depending on a ticket's state and priority.This is a work in progress, sponsored by Tag1 Consulting, Inc. The administrative interface is very rough with limited validation and many planned features are not yet implemented. You have been warned!


Platforms: PHP

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.


Platforms: Windows, Mac, *nix, C/C++, BSD Solaris

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are...


Platforms: PHP

Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback....


Platforms: Windows

It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...


Platforms: PHP

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

This MOD adds an Assistant to your phpBB Supportforum wich asks the user to important information supporters need to help Users with support questions.You simply have to add your Support-Forum IDs into the array into the common.php, then this Assistant will only be shown into these Forums. If its...


Platforms: Windows, *nix, PHP, BSD

Tech Tickets is a Web/PHP/Mysql based tech ticket system, to track user requests and document resolution from the IT staff at a company (or outsourced IT company).


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Contentteller is a powerful open source content management system written in the PHP scripting language designed for sites of all sizes and types. Written by a company with many years experience in developing successful websites, Contentteller is one of the most advanced and feature rich CMS...


Platforms: Windows

KubeSupport is a free PHP project to manage your customer support features for easy to edit HTML Template files and language files. You are allowed to either open a new support ticket or check on existing tickets. Detailed manuals provided for you to solve whatever problem you may encounter....


Platforms: PHP

Smart Former is a simple extension for creation of comparatively small and easy forms for Joomla, it is nice for cases when you need a one-page form with several fields, etc.SmartFormer is free of charge, it is available for downloading directly from this page. N.B. We do not provide free support...


Platforms: PHP

ViewRBSQL is a simple Mac application that allows the user to view the content of a REALBasic database file. Simply, drag and drop a database file onto the drop box, choose 'Encrypted' or 'Not encrypted,' enter an encryption key if necessary and finally click on the Next button. ViewRBSQL is...


Platforms: Mac

Rainlendar project is a customizable desktop calendar. Rainlendar is a feature rich calendar application that is easy to use and doesnt take much space on your desktop. The application is platform independent so you can run it both on Windows and on Linux. The appearance can be customized with...


Platforms: *nix

Chat4Support enables you to live chat with website visitors, monitor site traffic, and analyze website visitors activities,including their search engine and keyword usage. It can help find out hot prospects visiting your website and chat with them in real-time. Visitors to your website simply...


Platforms: Windows