Helpdesk

ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with...

Php coders, you find your code snippets at lightning speed, by keyword. I am a web and software developer, I'm fully aware that, whenever we're developing, we do need to find our pieces of code fast. That is why I developed this nifty time saver and efficiency provider. You query, directly from...

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away....


Platforms: Windows

Ticket-IT is a tool for the creation, management, and accompaniment of tickets. Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several...


Platforms: *nix

Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on...


Platforms: Windows

Remote Utilities is remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support. Remote Utilities can run as a service and grant full...


Platforms: Windows, *nix, Windows 7, Windows Server

If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your...


Platforms: *nix

Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This...


Platforms: Windows

Lanauditor launched in 1990 and was rebranded iInventory in 2002 to reflect its increasing web functionality. One of the most widely used inventory audit programs in the world, and acknowledged for its speed, accuracy, functionality and ease of use. iInventory is used mostly to: Create and...


Platforms: Windows

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view...


Platforms: Windows, Windows 7, Windows Server, Other

Introducing Macro Commander Basic - a versatile and free automation software for Windows, catering to all your macro recording, text expansion, mouse clicking, automated data entry, and general automation needs. Whether it's native applications or web-based ones, this tool has got you covered....


Platforms: Windows, Windows 8, Windows 7, Windows Server

Remote Utilities Free is free remote desktop software for personal use. The program provides secure access to remote PCs, and can work via the Internet or in a LAN. Firewall bypass and callback features are also available. The free edition has some limitations in functionality that do not affect...


Platforms: Windows, *nix

JDisc Discovery is an agent-less network inventory and documentation solution that that covers small and medium sized networks, but also discovers data centers. JDisc Discovery provides the information that you need to run your IT more effectively. It's agent-less discovery technology...


Platforms: Windows

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration...


Platforms: Windows, Android,iPhone,iPod,iTouch,Other

Ticket linker software contains a set of various plugins for integration of Cerberus Helpdesk system with other systems. A DokuWiki plugin is currently avaiable.. Get Ticket linker at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software...


Platforms: *nix

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Netwrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in Active Directory environments and address...


Platforms: Windows, Windows 7, Windows Server

PBS is a user-support call management system and call tracing system. PBS is based on intranet technologies, and it allows you to account and manage calls, inventory, projects, and performance. It features a knowledge base and reports for the manager. Whats New in This Release: - The menu...


Platforms: *nix