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Helpdesk freeware
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Helpdesk

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Released: December 30, 2007  |  Added: April 24, 2008 | Visits: 7.400

Password Control Password Control is a tool designed to allow helpdesk staff and other IT support personnel to reset user passwords. It has a simple and intuitive interface that many users find more productive than a custom MMC console. Password Control is designed to work with Active Directory based domains....



Platforms: Windows

License: Freeware Size: 1.22 MB Download (1016): Password Control Download

Released: December 25, 2007  |  Added: February 04, 2009 | Visits: 4.684

ManageEngine FacilitiesDesk ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to space, property and move management to resources...





Platforms: Windows, *nix

License: Freeware Size: 43 MB Download (652): ManageEngine FacilitiesDesk Download

Released: March 25, 2006  |  Added: April 21, 2007 | Visits: 6.572

Inletex Easy Remote Control (ERC) InletEX ERC-Easy Remote Control can help you eliminate problem to effectual remote support. Easy Remote Control (ERC) is one of the best programs for remote administration under Windows that allow you to work remotely on a computer using the regular graphic user interface (GUI). Easy Remote...


Platforms: Windows

License: Freeware Size: 535 KB Download (620): Inletex Easy Remote Control (ERC) Download

Released: October 15, 2006  |  Added: November 15, 2006 | Visits: 7.439

ViArt Shop Free ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with...


Platforms: Windows, Mac, *nix, BEOS

License: Freeware Size: 3.23 MB Download (371): ViArt Shop Free Download

Added: March 08, 2006 | Visits: 4.796

Boldcenter Operator Client .NET Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.


Platforms: Windows

License: Freeware Size: 3.61 MB Download (332): Boldcenter Operator Client .NET Download

Released: March 03, 2009  |  Added: March 11, 2009 | Visits: 3.079

Desktop Pinger Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away....


Platforms: Windows

License: Freeware Size: 318.03 KB Download (283): Desktop Pinger Download

Added: June 10, 2010 | Visits: 1.206

Ticket-IT Ticket-IT is a tool for the creation, management, and accompaniment of tickets. Ticket-IT is a tool directed towards companies that need a better integration and distribution of informantion about service to customers, support, development of products, callcenter, etc, among its several...


Platforms: *nix

License: Freeware Size: 256 KB Download (255): Ticket-IT Download

Released: August 10, 2005  |  Added: October 03, 2006 | Visits: 2.674

AutoFAQ Addin AutoFAQ - knowledge base solution for everyone! - Reduce your support time. - Provide instant answers to your customers questions, 24/7. - Simple to use, yet powerful enough to slash your support time. - Innovative powerful trainable search technology. - Clever trainable answering machine....


Platforms: Windows

License: Freeware Size: 600 KB Download (245): AutoFAQ Addin Download

Released: December 12, 2009  |  Added: March 27, 2010 | Visits: 2.986

Spiceworks Desktop Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on...


Platforms: Windows

License: Freeware Size: 22.54 MB Download (225): Spiceworks Desktop Download

Released: January 14, 2014  |  Added: February 09, 2014 | Visits: 1.876

Remote Utilities Remote Utilities is remote desktop software for network administration in a Windows domain network. It is closely integrated with Active Directory and provides remote installation across multiple PCs as well as AD authentication support. Remote Utilities can run as a service and grant full...


Platforms: Windows, *nix, Windows 7, Windows Server

License: Freeware Size: 16.42 MB Download (197): Remote Utilities Download

Added: August 02, 2008 | Visits: 1.300

Quest Reporter Quest Reporter enables administrators, security officers and helpdesk staff to collect the data they need, whether for configuration change auditing, a security assessment of their Windows infrastructure or for Active Directory pre- and post-migration analysis. Reporter ensures adherence to sound...


Platforms: Windows

License: Freeware Size: 7.6 MB Download (192): Quest Reporter Download

Added: August 02, 2008 | Visits: 1.463

Knowledge Base System If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your...


Platforms: *nix

License: Freeware Size: 1024 B Download (179): Knowledge Base System Download

Released: May 08, 2008  |  Added: August 14, 2008 | Visits: 2.144

Templates for Secretary Helpdesk texts Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This...


Platforms: Windows

License: Freeware Size: 246.02 KB Download (170): Templates for Secretary Helpdesk texts Download

Added: August 05, 2008 | Visits: 1.123

iInventory Lanauditor launched in 1990 and was rebranded iInventory in 2002 to reflect its increasing web functionality. One of the most widely used inventory audit programs in the world, and acknowledged for its speed, accuracy, functionality and ease of use. iInventory is used mostly to: Create and...


Platforms: Windows

License: Freeware Cost: $10.00 USD Size: 21 MB Download (162): iInventory Download

Added: August 13, 2010 | Visits: 1.029

OTRS OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

License: Freeware Size: 12.4 MB Download (155): OTRS Download

Released: September 18, 2016  |  Added: October 16, 2016 | Visits: 1.459

Crib Sheet Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view...


Platforms: Windows, Windows 7, Windows Server, Other

License: Freeware Size: 4.47 MB Download (135): Crib Sheet Download

Added: August 26, 2008 | Visits: 731

Textmodules for Software Support Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be...


Platforms: Windows

License: Freeware Size: 258 KB Download (124): Textmodules for Software Support Download

Added: January 08, 2006 | Visits: 2.178

Intelligent Mailbook Intelligent Mailbook is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an "Archive" for easy back- up and restore of messages. It has powerful automatic Tracking number...


Platforms: Windows

License: Freeware Size: 4.52 MB Download (123): Intelligent Mailbook Download

Released: September 21, 2010  |  Added: November 12, 2010 | Visits: 1.130

Boldchat Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

License: Freeware Size: 6.81 MB Download (122): Boldchat Download

Released: July 26, 2012  |  Added: September 04, 2012 | Visits: 1.284

Remote Utilities Free Remote Utilities Free is free remote desktop software for personal use. The program provides secure access to remote PCs, and can work via the Internet or in a LAN. Firewall bypass and callback features are also available. The free edition has some limitations in functionality that do not affect...


Platforms: Windows, *nix

License: Freeware Size: 12.44 MB Download (119): Remote Utilities Free Download

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