Trouble Ticketing

This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *...

It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL...

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...


Platforms: Windows, *nix

WebTTS is a trouble ticketing system written in PERL5 designed for businesses that need to track problems in their network. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. I have written WebTTS to be a trouble ticketing...


Platforms: *nix

Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses. Check out our online or downloadable demo and see for yourself why hundreds of companies...


Platforms: Windows, Mac, *nix, Perl, BSD Solaris

IRMA is an IT specific asset tracking and trouble ticketing system with barcode and LDAP/Active Directory interface capabilities. IRMA was created by Christian Bauer and derived from IRM.


Platforms: PHP

Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers.Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple!


Platforms: PHP

IRM is a Web-based asset tracking and trouble ticketing system built for IT departments and helpdesks. It keeps detailed information on both hardware and software, including each computer and network device in your organization.


Platforms: Windows, Mac, Linux

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a...


Platforms: *nix

Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. Bugzero can also be used equally well as a helpdesk customer support, trouble...


Platforms: *nix

A bug tracking system for software defect tracking, and a general management tool for customer and sales tracking and helpdesk customer support and trouble ticketing (ActiveLog). Bugzero provides an enterprise-grade cost-effective scalable solution to increase team work efficiency. It is easy to...


Platforms: *nix

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web...


Platforms: Windows

TicketCreator is a unique ticketing software to print tickets for your events, like concerts, theatre performances or sport matches. You can easily create even complex venues, design attractive tickets and print in multiple ways. It furthermore manages reservations and season tickets, prints seat...


Platforms: Windows

PHP Trouble Ticket project provides a centralized means of problem reporting and tracking in multi-user environments (medium to large companies, development groups, etc.). It helps direct problem reports to the responsible administrator(s), keeps track of the status of a problem being worked...


Platforms: *nix

Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...


Platforms: Windows

Gink in Trouble is an arcade game with only one goal: Survive as long as you can! Every time you play the game, it is different. The rules of the game are simple, you are an alien creature called Gink and you are fighting your way to the exit of the rumbling tower. Beware of the spikes falling...


Platforms: Windows

BugIn and Ticketing System is a lightweight PHP4/ADODB (MySQL and PostgreSQL tested) bug/ticket/issue tracking system


Platforms: PHP

Snort Log Monitor and Ticketing System, a PHP based log monitoring and ticketing system for Snort IDS logging to a mySQL database.


Platforms: PHP

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

Once upon a time, a gang of viking raiders got so drunk celebrating their latest successful pillaging trip, that they got lost on the high sea and ended up stranded on a small group of tropical islands. Here they chose to stay for a while, much to the annoyance of the local natives. Tribal...


Platforms: Windows