Support Ticket System

Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail...

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent...

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered...


Platforms: Windows, PHP, BSD

Basically I needed a way to quikly find details of a support ticket that was faster than manually scrolling through all the ticket items page by page.This still needs to integrate with the support tickets themselves as all it does is search the name field and let you know details such as date,...


Platforms: Windows, *nix, PHP, BSD

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Maian Support is a free support ticket system written in PHP/MysSQL.It is a free PHP customer support software with no nag screen, ads or spyware. It can be used for an unlimited time at on further cost. Maian Support is an integral part of any business and good support helps you to build a solid...


Platforms: PHP

DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.The current features include: -Auto-installer and upgrader for easy installation. -Update notifier (upon logon, tells you if new version is available) Knowledge Base -Add/Edit/Delete Knowledgebase articles...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Tech Tickets is a Web/PHP/Mysql based tech ticket system, to track user requests and document resolution from the IT staff at a company (or outsourced IT company).


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your...


Platforms: Windows, Unix, Linux

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned...


Platforms: PHP

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent...


Platforms: Windows

EZ-Ticket is a PHP/SQL web based Ticket system, built with SIMPLICITY in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making it's use efficient and effective.


Platforms: Windows, *nix, PHP, BSD Solaris

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a...


Platforms: *nix

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a...


Platforms: *nix

PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience.


Platforms: PHP

Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc.


Platforms: PHP

This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios.


Platforms: PHP

Supportickets is a support tickets system and knowledge management software. It can't be easier to receive trouble tickets from customers. Our support tickets system comes with 3 interfaces, External, Onsite, Integration. There is on administration from where you can reply to tickets, assign...


Platforms: Windows, Mac, Linux,Palm,OS

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Engineers work to Service Level Agreements and incidents are...


Platforms: PHP