Remedy Ticketing System
The php-arapi library is an extension for PHP4 and PHP5 for integration to BMC Remedy AR System. The library currently supports data operations.php-arapi uses Remedy Template Library to access BMC Remedy AR System. The library allows you to access AR System either through function calls or via...
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (64): php-arapi library Download |
A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, Android, Pocket PC, Handheld, BlackBerry,iPhone,iPod,iTouch,Netware
License: Commercial | Cost: $49.00 USD | Size: 30 MB | Download (478): ProProfs Help Desk Software Download |
We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue tracking system; Helpdesk ticketing system; System support tracking system; Etc.All that is required is for you to have MS Access 2000 (or...
Platforms: Windows
License: Demo | Cost: $39.95 USD | Size: 1.09 MB | Download (636): Incident Tracking System Download |
Freeside is the premier open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses. Check out our online or downloadable demo and see for yourself why hundreds of companies...
Platforms: Windows, Mac, *nix, Perl, BSD Solaris
License: Freeware | Download (62): Freeside Download |
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
Platforms: Windows, *nix
License: Freeware | Size: 31.31 MB | Download (641): ManageEngine SupportCenter Plus Download |
BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a...
Platforms: *nix
License: Freeware | Size: 133.12 KB | Download (135): BATTS Download |
THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this...
Platforms: PHP
License: Freeware | Size: 10 KB | Download (41): Support custom e-mail Download |
Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc.
Platforms: PHP
License: Freeware | Size: 10 KB | Download (40): Support Timer Download |
ditz (http://ditz.rubyforge.org) is the best distributed ticketing system that I know of. There's a few things I want to change, so I started pitz. #md5=03c23ef8c601826fabda1d7b1d7e2f63 #md5=d15c0bda9dedd871cf1678631eebf199
Platforms: *nix
License: Freeware | Size: 40.96 KB | Download (34): pitz Download |
ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which
integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and
Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to...
Platforms: *nix, Windows, Windows 7, Red Hat Linux 7.2 and above
License: Freeware | Size: 107.77 MB | Download (631): ManageEngine ServiceDesk Plus Download |
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...
Platforms: Windows, Mac, Unix, Linux
License: Commercial | Cost: $40.00 USD | Size: 142.59 MB | Download (505): LabTech MSP Download |
With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get...
Platforms: Windows
License: Commercial | Cost: $49.50 USD | Size: 66.12 MB | Download (589): Razordesk Enterprise Edition 5U Download |
Defrag Manager ActiveX 2.3.2 is a dll control to easy-to-use and fast defrag local drives that supports both FAT 16/32, and NTFS file systems. It's supplied with advanced disk optimization techniques, which will remedy your system sluggishness and crashes caused by disk fragmentation. Disk...
Platforms: Windows, Windows 7, Windows Server
License: Shareware | Cost: $265.00 USD | Size: 589.43 KB | Download (102): Defrag Manager ActiveX Download |
Commit - CRM, Service and Billing for Small Computer Repair and Computer Services BusinessesCommit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who -* Provide maintenance services* Handle customer support calls and on-site...
Platforms: Windows
License: Shareware | Cost: $249.00 USD | Size: 17.87 MB | Download (57): Commit CRM Download |
Defrag Manager ActiveX 1.0.1 is a dll control to easy-to-use and fast defrag local drives that supports both FAT 16/32, and NTFS file systems. It's supplied with advanced disk optimization techniques, which will remedy your system sluggishness and crashes caused by disk fragmentation. Disk...
Platforms: Windows
License: Shareware | Cost: $245.00 USD | Download (46): DefragManager Download |
Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service. You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your...
Platforms: Windows, Mac, Linux, Linux Gnome, Linux GPL, Linux Open Source, Unix, Other
License: Commercial | Cost: $59.00 USD | Size: 2.42 MB | Download (50): PHP Customer Helpdesk & Ticket Script Download |
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their...
Platforms: Windows
License: Commercial | Cost: $25.00 USD | Size: 24.28 MB | Download (47): LabTech NMS Download |
Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (53): BIGdesk Download |
This module provides integration between the feedback module (http://drupal.org/project/feedback) and the ticketing system Unfuddle (http://unfuddle.com, paid account required). It allows users to use feedback module to create Unfuddle tickets referencing specific paths on the site.If you install...
Platforms: PHP
License: Freeware | Size: 10 KB | Download (40): Unfuddle Feedback Download |
The strings are also added to the Internationalization (i18n) module if present, in order to facilitate translations.Installation:Unpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > Modules
Platforms: PHP
License: Freeware | Size: 10 KB | Download (47): Custom e-mail Download |