Customer Support Utility

Features of CMS Software: * Includes web-based publishing * Provides Format Management * Facilitates Revision Control Facility * Enables Site Indexing, Search, and Information Retrieval * Provides Page Manager * Text Editor with WYSIWYG interface * Provides Admin managed FAQs Section *...

Features of e-cms * Includes web-based publishing * Provides Format Management * Facilitates Revision Control Facility * Enables Site Indexing, Search, and Information Retrieval * Provides Page Manager * Text Editor with WYSIWYG interface * Provides Admin managed FAQs Section * Provides...

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and...


Platforms: Windows

Banckle Live Chat has now released a FREE live chat and online customer support plugin for WordPress to get you closer with your WordPress website visitors. It is fully customizable, pretty light-weight, east to install and requires just a free account at Banckle to complete the integration with...


Platforms: Windows

HiProxy is a proxy support utility for Internet applications. Using a proxy server can provide better privacy protection and increase surfing speed. Main features: * easily set browser proxy settings; support for IE,Firefox,Opera,Mozilla * import proxy lists from text files or web pages...


Platforms: Windows

SkaDate - Fully customizable social networking software with stable platform, clean design, solid architecture, overwhelming number of features, delighting design templates, and unheard customer support. This community site software package gets constantly upgraded thus we keep it stable and make...


Platforms: Windows, Unix, Linux

Akeni Live help and Secure Enterprise Instant Messaging IM is a hosted service that allows visitors to your web site to communicate with sales people and customer support staff. The visitors only need a web browser, without the need to install Java, Flash, or Active-X controls. The application is...


Platforms: Windows

phpOnline is a live customer support system using PHP+MySQL+Flash to operate.


Platforms: Windows, Unix, Linux

Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. Crafty Syntax includes a large range of features to allow multiple operators,...


Platforms: Windows, Unix, Linux

Omnistar Kbase software provides you with all the tools to help you reduce your customer support by about 70%. Our software will allow you to create a vibrant, searchable knowledgebase of information that can become a storehouse of useful information for your customers and an help take your...


Platforms: Windows, Mac, Handheld/Mobile Other, Java, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, MS-DOS, Netware, OpenVMS, Palm, Pocket PC, Symbian, Unix, Other

Pismo Trace Monitor is a Windows software development and support utility that facilitates efficient diagnostics output and logging in pre-release and release applications. It can be used during development to allow realtime monitoring and profiling. It can also be used in the field to gather...


Platforms: Mac

WeQuest is an open-source simple tiny chat-like CRM system that provides live customer support directly from your website, so you can give one-on-one help in real-time, adding the human touch to your website. Written in PHP and uses AJAX.


Platforms: Windows, Mac, Linux

Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer...


Platforms: Mac

Our critically acclaimed audio plug-ins are now the top of their class, featuring outstanding sound quality, CPU efficiency, stunning visual interface design, world class customer support, and tremendous value for the money. The plug-ins cover the essential aspects of sound design, tracking,...


Platforms: Mac

KubeSupport is a free PHP project to manage your customer support features for easy to edit HTML Template files and language files. You are allowed to either open a new support ticket or check on existing tickets. Detailed manuals provided for you to solve whatever problem you may encounter....


Platforms: PHP

Get feedback and resolve customer support queries. Conduct short, targeted surveys on your website. Love your customers? Get WebEngage today!WebEngage is a customer feedback management tool that makes it easy for your users to report issues or suggest ideas. WebEngage also lets you collect...


Platforms: PHP

LiveAdmin is an online customer support chat system, hosted based and ready to use. All you have to do is to signup at http://www.liveadmin.net and get a site key, then use it in configuration section of module.WidgetIn the Appearance -> Widgets in WordPress 2.8 or newer you'll find the LiveAdmin...


Platforms: PHP

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work,...


Platforms: Windows, Mac, *nix, Windows 7, Android, BlackBerry, Windows Server, iPhone, Linux Console, Linux Gnome, Linux GPL, Other

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work,...


Platforms: Windows, Mac, *nix, Windows 7, Android, BlackBerry, Windows Server, iPhone, Linux Console, Linux Gnome, Linux GPL, Other

Dynamsoft Issue Tracking Anywhere is a web based issue tracking system designed for issue/work item tracking, bug tracking, customer support and project management. Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed...


Platforms: Windows, Windows 7, Other