Call Center Service Level
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...
Platforms: Windows
License: Shareware | Cost: $2200.00 USD | Size: 23.14 MB | Download (544): Folder HelpDesk Download |
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management ·...
Platforms: Windows
License: Shareware | Cost: $4995.00 USD | Size: 129.26 MB | Download (539): HelpSTAR - Help Desk Software Download |
Commit is a complete solution for managing your Computer Services Business.
By using Commit we guarantee that you will:
Generate Growth by creating leads for new business, pursue the leads and close the sales
Increase Productivity by dispatching the right technician to the right...
Platforms: Windows
License: Demo | Cost: $0.00 USD | Size: 8.3 MB | Download (531): Commit Download |
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service...
Platforms: Mac
License: Freeware | Size: 147 MB | Download (521): Web Help Desk Software - Free Ed. (.dmg) Download |
Goupion is a web-based Enterprise Groupware and CRM platform for companies and project teams. The product philosophy of Groupion is based on the idea that the biggest potentials for synergy effects and raising efficiency exists in the contact areas of different functions and divisions. The...
Platforms: Windows, Unix, Linux
License: Commercial | Cost: $0.00 USD | Size: 17.81 MB | Download (514): Groupion Download |
A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,...
Platforms: Windows
License: Freeware | Size: 2.4 MB | Download (510): Digital PhoneBook Download |
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your...
Platforms: OS/2, Windows, Mac, *nix, Palm OS, Windows CE, Pocket PC, DOS, AS/400,Palm OS 6.0,RIM,Symbian,Handheld/Mobile Other,OpenVMS,Netware,BEOS,Java
License: Shareware | Cost: $147.00 USD | Size: 4.88 KB | Download (507): Omnistar Help Desk Software Solution Download |
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call...
Platforms: Windows, Other
License: Shareware | Cost: $47.50 USD | Size: 2.2 MB | Download (502): BC Call Center Download |
Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,...
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 14.98 MB | Download (501): Focalscope help desk ticketing and live chat software Download |
Customer Database Pro (CDB) is a complete multi-user customer database and helpdesk solution. CDB keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You can also log issues encountered by your customers and their...
Platforms: Windows
License: Shareware | Cost: $99.00 USD | Size: 4.56 MB | Download (481): Customer Database Pro Download |
Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish.Dictation Buddy can be used to transcribe a recording or to record phone conversations from a...
Platforms: Windows
License: Shareware | Cost: $32.95 USD | Size: 808.96 KB | Download (479): Dictation Buddy Download |
Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets and can...
Platforms: Windows, Not Applicable
License: Shareware | Cost: $99.00 USD | Size: 2.38 MB | Download (472): Easy Network Service Monitor Download |
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at...
Platforms: Windows
License: Shareware | Cost: $180.00 USD | Size: 4.97 MB | Download (463): Help Desk-99 Download |
Calling-Us Professional is the unified messaging solution for highest claims. ISDN hardware must support CAPI. Here is a list of some features: Answering equipment, message request, Voice-to-eMail, PC-Telephone, Call forwarding, Callback, Callthrough, Serial-voice-messages, Serial fax, Fax...
Platforms: Windows
License: Shareware | Cost: $349.00 USD | Size: 19.86 MB | Download (447): Calling-Us Professional ISDN-Suite Download |
Administration:
Checklan Basic Manages services (Status, remote start, remote stop, remote shutdown),
printers (Error status, printing status, printer status), Processes (view, create, kill...), Shares
(view, create, delete ...), Sockets and provides new reports (capture, print...)....
Platforms: Windows
License: Shareware | Cost: $39.00 USD | Size: 6.3 MB | Download (446): Checklan Basic Download |
Veeam Reporter Free Edition is a handy piece of software specially designed to offer all the core functionality of the full version of Reporter, including full data collection, multi-user support, and Microsoft SQL Server backend. There are no limits on the number of hosts, virtual machines...
Platforms: Windows
License: Freeware | Size: 91.2 MB | Download (439): Veeam Reporter Free Edition Download |
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey your...
Platforms: Windows
License: Freeware | Size: 8.59 MB | Download (432): Checklan Alerter Limited Download |
Agentless, Checklan Alerter is the easiest and most complete Windows
monitoring Solution that manages and acts remotely on all Performances
counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey
your...
Platforms: Windows
License: Shareware | Cost: $139.00 USD | Size: 8.6 MB | Download (413): Checklan Alerter 100 Download |
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your...
Platforms: Windows
License: Shareware | Cost: $390.00 USD | Size: 8.64 MB | Download (405): Checklan Alerter SQL 100 Download |
What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice...
Platforms: Windows
License: Shareware | Cost: $139.00 USD | Size: 286 KB | Download (286): VTapi ActiveX Download |