HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...

Tech Tickets is a Web/PHP/Mysql based tech ticket system, to track user requests and document resolution from the IT staff at a company (or outsourced IT company).

Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit,...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Customer Support Application, Ticket, Tracking, Trouble, Trouble Ticket Tracking

Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Management, Customer Report, Customer Support, Report, Support

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support System, Desk, Help, Help Desk, Knowledge Base

SmoothOperator is a service ticket management system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Helpdesk, Helpdesk Application, Ticket, Ticket Managment, Ticket Managment System

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Electronic Support, Helpdesk, Helpdesk Solution, Manager, Ticket, Ticket System

php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Live Support, Customer Support, Live, Live Support, Support

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer Support, Help Desk, System, Ticket, Trouble, Trouble Ticket System

epesi BIM is a web based application to store, organize and share information related to your business. The basic package includes Customer Relationship Management (CRM) modules which are centered around companies, not contacts. Because epesi BIM has modular architecture we were able to create...


Platforms: BSD Solaris

Keyword: Application, Based, Customer Relationship Management, Multi-user Application, Web, Web Based Application

The Bluetail Ticket Tracker (BTT) is a system for creating, storing and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. It is available for use (and distribution) under the GNU Public License.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, C/C++, BSD Solaris

Keyword: Customer Support, Live, Live Support, Support, Ticket, Ticket System

PHPHelpdesk is a helpdesk application written in PHP.It currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Helpdesk, Helpdesk Application, Helpdesk Script, Helpdesk Utility, Support

ProgSys is a support system for programs.Features: - Data stored in MySQL - Administration interface - Support for multiple languages - Support for multiple instances in one database - Own header/footer can be defined for every program - bugtracking - ToDo list - changelogs - reference...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Security, Security Support, Security Systems, Support, Support System, Systems

Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Live, Live Support, Support, Support Software

phpticket is a ticketing system written in PHP, backed up by a MySQL database. Its purpose is to provide helpdesks/staffs with an easy "to do" application for keeping track of what needs to be done. The interface is kept fairly simple and easy to use. The code is licensed under GPL.


Platforms: Windows, *nix, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Support, Php, Php Ticket, Ticket, Ticket Support

This project will consist of an application that will allow private entitees to maintain, manage, and advertise their IT offerings.We have decided that we are going to use the php symfony framework to do the development of the website. This will give us a good stong base for which to launch our...


Platforms: Windows, *nix, Linux, PHP, BSD Solaris

Keyword: Help, Help Desk, It Portal, Portal, Portal Desk

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs,...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, Perl, BSD Solaris

Keyword: Desk, Faq, Faq System, Help, Help Desk, Ticketing System

You can use contractor software to manage projects and interact with customers online. The software will enable a contractor to better communicate with their clients. It will enable everyone to be more informed and on the same page. A contractor can post each task along the way to the finished...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Contractor, Contractor Software, Customer Support, Project, Project Manager, Software

SugarCRM has designed a CRM application that is fast, friendly, and even fun to use.SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that...


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Crm Application, Customer, Customer Support, Customers Management Tool, Php, Support

MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.


Platforms: Windows, Mac, *nix, Mac OSX, Linux, PHP, BSD Solaris

Keyword: Customer, Customer Helpdesk, Helpdesk, Helpdesk Application, Helpdesk System, Php