USER REVIEWS

VirusKeeper 2006 Pro

VirusKeeper 2006 Pro combines the best protection technologies available in a single product: real-time shield: permanent threat detection, real-time protection of Windows system folders, real-time protection of Internet Explorer, behavioral...

(18 November 2006, 16:24)

Comments:

Spikes CPU Viruskeeper seemed to perform as claimed during the trial period. It wasn’t until after I had purchased the Pro version that I noticed Viruskeeper every 2 to 3 minutes would spike the CPU usage of my PC to 100 percent. During the several second spike in CPU usage, Viruskeeper affected other programs running and in some cases caused them unusable until it finished it’s processes. For example: during the use of MS Word, I was typing a sentence then the keyboard seemed to not react to my typing. I always run Windows Task Manager minimized on the system tray and could see CPU usage was at 100 percent and MS Word was not responding to my typing during the spike in CPU. Having this happen every 2 to 3 minutes became quite annoying. To be sure it was Viruskeeper, I closed word then just monitored Windows Task Manager and sure enough after every 2 minutes CPU usage spiked to 100 percent and Task Manager showed that Viruskeeper was running process causing the spike. Viruskeeper was initially installed on my Windows XP Pro PC. I then tried the software on my Windows 2003 Server and got the same results – spiking CPU. This system has more memory and ram and Viruskeeper although it did not spike CPU to 100 percent, it still every 2 minutes increased CPU usage over 50 percent. I email support and they responded by asking me to send a screen shot showing them how Windows Task Manager was showing the 100 percent CPU usage which I did. I sent 3 additional email’s to support asking them when they will be fixing the bug and all 3 email’s I sent were unanswered. Folks, I would stay clear of this software for two reason’s. One – consistently maxing out CPU usage and negatively affecting other running programs. Two – no support not even a returned email saying they would look into it. I would not recommend installing the software until the company cleans up their code in Viruskeeper and they do a much better job at customer service!

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