Support Management

TSMS is a technical support managment software. It includes a call log, inventory managment, forum, and knowledge base. It is designed for businesses who want the features of a top dollar Tech Support Application without the price tag. Platforms: *nix

OzGIS is an extensive system for the analysis and display of geographically referenced data. About 150 menus provide an enormous range of options for: . importing data from databases, spreadsheets and Geographic Information Systems (GISs) or downloaded from Census Bureaux or mapping... Platforms: Windows, Windows 8, Windows 7, Windows Server

CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module. CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL... Platforms: Windows

Notch is web service and (Python) client library which makes it easy to do stuff on your switches, routers and other network equipment. You can use it to build powerful, automated network management applications. It can support anything with a command-line interface and provides a consistent API... Platforms: *nix

OWX provides a Java/JSP-based Website editor or CMS software. OWX (OmniaWeb-X) is Web-based site mangement software and a development framework that uses exclusively open source software to run.. Platforms: *nix

Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Tele Data's Contact Management Server is a custom designed HTTP server (WWW) which act as a front end to a SQLite Database designed to provide contact management services, accessible from a Web Browser, to a single or group of users on a LAN or WAN network. It is built around a Contact database,... Platforms: Windows, Other

Light PHP Content Management System is a very lightweight drop-in database driven content managment system targeted for personal and small business use. It includes support for MySQL, SQLite, ODBC, PostgreSQL, and XML. Platforms: PHP

Support unattended installation of several Linux(kickstart,preseed,autoyast) and Windows(W2k,XP,W2k3,Vista,7,W2k8).Features of Unattended GUI and management system:- inventory,- software management,- dhcp-ldap,- dns-ldap,- php-ssh,- syslog-ng,- switch managment,- ldap browser,- pxe management. Platforms: PHP

Password Management Tool. Systray application. Easy copy-paste your usernames, e-mails, passwords for web account. AES256 bit Encrypted database. Dependency: qt4. Linux, windows and portable support. Platforms: *nix

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Platforms: Windows

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

Ask and ReceiveOao is a full-featured Reciprocal Link management system intended to be installed on any web site which provides PHP language support. Ask and ReceiveOao Increases quality traffic to your site with out any cost and without any gimmicks or SPAM. Links to your web site from other... Platforms: *nix

phpCMS is a content management system, which convinces in particular by small system requirements, high performance and above all its flexibility. phpCMS is suitable for small private web pages and also for complex professional appearances and high traffic websites including the integration of... Platforms: *nix

ConMan is a serial console management program designed to support a large number of console devices and simultaneous users. The project supports local serial devices, remote terminal servers (via the telnet protocol), and external processes (e.g., using Expect to control connections over telnet,... Platforms: *nix

Support Information Tracker is a knowledge base with loads of advanced features.. Get Support Information Tracker at SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory. Support Information Tracker is intended to be a free document... Platforms: *nix

Digital Product Management Library SDK (DPML SDK) is a management platform for Java-based component development, resource management, and deployment. The project is composed of the Transit resource management layer, the Depot multi-project build system, the Metro component management runtime... Platforms: *nix

KFocus is a personal project management program with support for task lists and log books. Supports: - Categorizing tasks into projects - Viewing how much time you have left to complete a task - Creating logs of completed tasks - Scheduling followup tasks when a task is completed -... Platforms: *nix

dbmstools module exists mainly for developers who need to support applications on more than one database management system (DBMS). dbmstools is intended to allow all the database information (schema and base data) to be kept in one single place, and to have DBMS-specific scripts (to create and... Platforms: *nix

The Windows Management Framework includes the following: - Windows Remote Management (WinRM) 2.0 - Windows PowerShell 2.0 - Background Intelligent Transfer Service (BITS) 4.0 Windows Management Framework makes some updated management functionality in Windows 7 and in Windows Server 2008 R2... Platforms: Windows, 2003, Windows Vista, 2008, 7, 2008R2