Jitbit Helpdesk

PHPHelpdesk is a helpdesk application written in PHP.It currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the problems. It also has some limited...

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. Main Features: - Supports aliases/piping with perl...

CatBot is a simple, HTML/PHP/MySQL based chatterbot that's easy to set up and use. It comes equipped with a few commands, as well as a basic "learning" ability. With some moderate tweaking, it could make a very nice browser-based helpdesk assistant.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries...


Platforms: Windows

A Java / Swing Port of the OpenIT Project -- 'An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization.' -- See http://sourceforge.net/projects/openit for more details.


Platforms: Windows, Mac, BSD, Linux

OpenIT is a PHP driven Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization. Sort of a mini-Directory solution for SMBs using PHP and any Pear::DB supported database.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Microsoft has some recommended methods for recovering from PowerPoint presentation corruption here, http://office.microsoft.com/en-us/powerpoint-help/recover-a-corrupt-powerpoint-file-HA001116878.aspx. S2 Recovery Tools for Microsoft PowerPoint provides easy access to most of these, allowing them...


Platforms: Windows

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,...


Platforms: Linux

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer...


Platforms: Windows

This is a helpdesk support system based on requests, with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to maintain an expert knowledge base of...


Platforms: Windows, Mac, *nix, Python, BSD Solaris

WebsiteChat.net Live Support Chat allows your website visitors to connect to a company support team and have their questions answered instantly by clicking on a live chat button embedded on your web page. All this in a three simple steps... # Why WebsiteChat.net? * Ease of use * Improve customer...


Platforms: Windows

A file archive plus membership access system written in PHP MySQL. Users signup or get added by the Admins or Sub-Admins. The Admins or Sub-Admins decide which "Group" each User belongs to. The Admins create folders and sub-folders for file archiving. The Admins decide which "Group" of Users can...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

MyHelpdesk is a PHP/MySQL Helpdesk system appropriate for the Support Desk of small organizations. The system was originally based on the OneOrZero Helpdesk but with a different set of features.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

You will need to have a TPP-PRO account which means you need the revecom TPP-CATALOG account and then get the helpdesk to upgrade it to TTP-PRO, they upgrade it for free. You can only do testing in the TPP-CATALOG test mode, the TPP-PRO only has live mode.Follow the Install Instructions in...


Platforms: Windows, *nix, PHP, BSD

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set...


Platforms: Windows

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments....


Platforms: Windows

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such


Platforms: Windows, Mac, Linux

dotProject is a PHP web-based project management framework that includes modules for companies, projects, tasks (with Gantt charts), forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,...


Platforms: Windows