Help Desk Software Evaluation

Developers Tips and Tricks is a very useful collection of tricks and techniques for software programming and development, that works to save time and effort, and working in vain. These are the most interesting characteristics of the program:* intergated editor with support for coloured syntax in... Platforms: Windows

If you like short classic graphic adventures, where you move your character, collect objects, talk with others in the game and above all solve all types of puzzles and have to think about each move, then you+ll love Christmas Quest 3: Santa Claus`s Little Help Desk. Santa Claus`s Little Help Desk... Platforms: Windows

Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on... Platforms: Windows

There's A Reason Why Writers Of All Genres Choose The Instant Writing Resource Tool Bar ... It's freeware providing instant access to free writing resources and writing links. Developed by Rowdy Rhodes its primary use is to provide access to the massive writing resource site Freelance Writing... Platforms: Windows

Uplinx-Software Cleanup and Update Tool allows you to easily remove entries from Cisco Unified Communications Manager version 6 to 8 which are no longer in use. It helps to operate your Cisco phone system by cleaning out any unused objects from your Cisco Callmanager. It automatically identifies... Platforms: Windows

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

KnowledgebasePublisher is an opensource knowledge base software, FAQ software, or just content manager about any other type of article that you want to publish on your website. It's so easy to use that you can be managing knowledgebase on your website right from your own web browser. The... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Interleave is a web-based (business-) process automation application.Interleave is designed to track and process "entities". One can attach files to such an "entity", own it, assign it, put alerts on it, prioritize it, publish it, invoice it, etcetera. The point is that the system doesn't decide... Platforms: PHP

Radix is a multi-faceted, tightly integrated 32-bit Client/Server application that focuses on several areas of employee productivity and customer relationship management. Because Radix is a true distributed application with distinct client and Server components, users have the flexiblity of... Platforms: Windows

This free ebook tutorial shows you how to edit basic web page templates and features tips, resources, software and more! The perfect starting point for newbies! Platforms: Windows

mediaPlay is a freely redistributable player for mediaCam captures. It comes as an application and an activeX control allowing it to be embedded into web pages and activeX containers such as PowerPoint. mediaPlay replays screen, audio, video and annotations from single captures as well as... Platforms: Windows

Red Drive is a free file transfer extension that integrates with your Windows Explorer environment allowing you to drag, drop, open and edit files on remote servers without launching a separate file transfer client. Red Drive supports various file transfer protocols including FTP, FTPS (FTP over... Platforms: Windows

Engauge Digitizer project is digitizing software that converts an image showing a graph or map into numbers. The image file can come from a scanner, digital camera, or screenshot. The numbers can be read on the screen, and written or copied to a spreadsheet. Highlights for beginners include an... Platforms: *nix

GNU arch is a revision control system, similar in purpose to tools such as CVS, SCCS, and Subversion. It is used to keep track of the changes made to a source tree and to help programmers combine and otherwise manipulate changes made by multiple people or at different times. GNU arch has some... Platforms: *nix

Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your... Platforms: Windows

JiJiTechnologies SelfUpdate - Maintaining the employee's detail up to date in the Active Directory is a cumbersome task for admin or help desk. They must spent few hours to check whether the information is accurate or not. If an employee changes his phone number or moves to some other location,... Platforms: Windows

Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with... Platforms: Windows

Are you planning a Windows 7 rollout? The Glimpse Windows 7 Readiness Tool inspects the readiness state of a machine for Windows 7 to run. You may also collect the hardware, software, network, and security information of the device for troubleshooting issues reported by your users. The MaaS360... Platforms: Windows

Free Full Version: ZeN does not require any separate database installation or connection. No external drivers or modules are needed. Password recovery software for files that ZeN creates (crack) do not exist. Zen executable file fits on one floppy disk (1.0.0.0 is 1.08 MB). Files are even... Platforms: Windows

The thread of communication is stored in the database where a ticket number is assigned to a thread.It is possible to create template responses which can be used when replying to a ticket entry.Departments are setup to handle different areas of communication (help, sales, information, etc). Platforms: Windows, *nix, PHP, BSD