Help Desk Manager
BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes..
Platforms: *nix
License: Freeware | Size: 870.4 KB | Download (151): BFlow 1.1 Download |
SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce...
Platforms: Windows
License: Freeware | Size: 1.26 MB | Download (51): SMP 2011 Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (53): iHelpdesk Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (58): iHelpdesk for Linux Download |
CrossTec ResQDesk help desk software provides detailed recording and tracking of user help requests. Routing, tracking and resolving technical support issues are very easy with this powerful module.
CrossTec ResQDesk is a web-based solution that features advanced implementation of ITIL...
Platforms: Windows
License: Freeware | Size: 67.2 MB | Download (56): CrossTec ResQDesk Download |
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...
Platforms: Windows
License: Freeware | Size: 18.04 MB | Download (55): Mouse Tracks 2007 Download |
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control...
Platforms: Windows, Linux
License: Freeware | Size: 37.72 MB | Download (47): SysAid Help Desk and Inventory Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Linux
License: Freeware | Size: 35.6 MB | Download (602): iHelpdesk for Linux 2.2 Build Download |
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality.
Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication,...
Platforms: Windows
License: Freeware | Size: 35.6 MB | Download (592): iHelpdesk 2.2 Build Download |
Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered...
Platforms: Windows
License: Freeware | Size: 1.06 MB | Download (507): Atodos - Customer and Vendor Download |
iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (59): iSupportCenter Download |
The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (57): Knodesk Download |
It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...
Platforms: PHP
License: Freeware | Size: 337.92 KB | Download (52): osTicket for Help Desk Download |
Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. It can also track equipment, SN#'s & service dates. Please see http://maintmgr.sourceforge.net for installation instructions
Platforms: *nix
License: Freeware | Size: 225.28 KB | Download (33): Maintenance Manager For Linux Download |
Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.
Platforms: Windows
License: Freeware | Size: 3.61 MB | Download (363): Boldcenter Operator Client .NET Download |
So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...
Platforms: Windows, Mac
License: Freeware | Size: 1.87 MB | Download (148): LiveHelpNow Download |
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...
Platforms: Windows
License: Freeware | Size: 6.81 MB | Download (141): Boldchat Download |
The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered...
Platforms: Windows, PHP, BSD
License: Freeware | Download (67): WebAmoeba Ticket System Download |
SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).
Platforms: Windows, Mac, *nix, PHP, BSD Solaris
License: Freeware | Download (58): SiteHelm 3.0RC1 Download |
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve...
Platforms: Windows, *nix
License: Freeware | Size: 36.13 MB | Download (1093): Adventnet ManageEngine ServiceDesk Plus Download |