Help Desk Authority
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to...
Platforms: Windows, Windows 8, Windows 7, Windows Server
License: Freeware | Size: 5.06 MB | Download (61): ServiceDesk Lite 2016 (Free Service CRM) Download |
ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of...
Platforms: Windows, Windows 8, Windows 7, Windows Server
License: Freeware | Size: 5.83 MB | Download (609): ServiceDesk Lite Download |
SkyFex Remote Desktop is a free online remote desktop service that allows watching and controlling remote computers in real time. It works transparently through firewalls, proxies and NAT. No special knowledge is required to use it.
SkyFex is a secure service for remote support solutions and...
Platforms: Windows
License: Freeware | Size: 307.2 KB | Download (72): SkyFex Remote Desktop Download |
The thread of communication is stored in the database where a ticket number is assigned to a thread.It is possible to create template responses which can be used when replying to a ticket entry.Departments are setup to handle different areas of communication (help, sales, information, etc).
Platforms: Windows, *nix, PHP, BSD
License: Freeware | Download (48): HelpDesk For osCommerce Download |
Radix is a multi-faceted, tightly integrated 32-bit Client/Server application that focuses on several areas of employee productivity and customer relationship management. Because Radix is a true distributed application with distinct client and Server components, users have the flexiblity of...
Platforms: Windows
License: Freeware | Size: 21.61 MB | Download (277): Radix Download |
TeamTrack Workgroup is a feature-rich, secure and highly configurable bug & defect tracking solution, created to successfully map, track and enforce defects and issues throughout the entire life of your development projects. Like TeamShare's enterprise solution TeamTrack, TeamTrack Workgroup uses...
Platforms: Windows
License: Freeware | Size: 25 KB | Download (483): TeamTrack Workgroup Download |
mediaPlay is a freely redistributable player for mediaCam captures. It comes as an application and an activeX control allowing it to be embedded into web pages and activeX containers such as PowerPoint. mediaPlay replays screen, audio, video and annotations from single captures as well as...
Platforms: Windows
License: Freeware | Size: 1.32 MB | Download (532): mediaPlay Download |
AutoFAQ - knowledge base solution for everyone!
- Reduce your support time.
- Provide instant answers to your customers questions, 24/7.
- Simple to use, yet powerful enough to slash your support time.
- Innovative powerful trainable search technology.
- Clever trainable answering machine....
Platforms: Windows
License: Freeware | Size: 600 KB | Download (651): AutoFAQ Addin Download |
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering...
Platforms: Windows, *nix
License: Freeware | Size: 31.31 MB | Download (641): ManageEngine SupportCenter Plus Download |
Red Drive is a free file transfer extension that integrates with your Windows Explorer environment allowing you to drag, drop, open and edit files on remote servers without launching a separate file transfer client. Red Drive supports various file transfer protocols including FTP, FTPS (FTP over...
Platforms: Windows
License: Freeware | Size: 963.69 KB | Download (794): Red Drive File Transfer Extension Download |
Disk Performance Analyzer for Networks 2.0, is a free tool allowing you to monitor fragmentation across a network quickly and easily. With Disk Performance Analyzer for Networks 2.0, you can identify performance bottlenecks, scan systems from one access point, and pinpoint system problems before...
Platforms: Windows
License: Freeware | Size: 34.24 MB | Download (480): Disk Performance Analyzer for Networks Download |
SysAid is software for organizations' IT (Information Technology)departments.It provides asset management, automatically scanning theorganization's network and listing its machines.SysAid providesdetails on each machine (its hardware, software, history, and more), andlets you remote...
Platforms: Windows, *nix
License: Freeware | Size: 36.71 MB | Download (597): SysAid Download |
Spiceworks is free network management software designed for networks with up to 500 devices. It combines inventory, monitoring, help desk and community Q&A into one easy-to-use application. It enables you to quickly and conveniently inventory the hardware, software, and patches that reside on...
Platforms: Windows
License: Freeware | Size: 22.54 MB | Download (254): Spiceworks Desktop Download |
The Faq-O-Matic is a CGI-based system that automates the process of maintaining a FAQ list. It allows visitors to your FAQ to take part in keeping it up-to-date. A permission system also makes it useful as a help-desk application, bug-tracking database, or documentation system. Jon wrote an...
Platforms: *nix
License: Freeware | Size: 358.4 KB | Download (98): Faq-O-Matic Download |
DrScheme is an interactive, integrated, graphical programming environment for the Scheme, MzScheme, and MrEd programming languages. DrScheme runs under Windows (95 and up), Mac OS X, and Unix/X. Download DrScheme. DrScheme provides source highlighting for syntax and run-time errors, support for...
Platforms: *nix
License: Freeware | Size: 12.5 MB | Download (156): DrScheme Download |
EZ-Ticket is a PHP/SQL web based Ticket system, built with SIMPLICITY in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making it's use efficient and effective.
Platforms: Windows, *nix, PHP, BSD Solaris
License: Freeware | Download (175): EZ-Ticket Download |
Best Practices Enterprise Ecommerce LTL Freight Solution -UPS, Fedex- LTL, TL Carrier Freight,(Freighquote.com, Freightcenter, Worldwide Express.) Negotiate Your Own Price Based On Your Requirements - Easy To Use - 100% Template Controlled - Graphics Enhanced Wysiwyg Template Site - Content Rich...
Platforms: Windows, *nix
License: Freeware | Size: 2.88 MB | Download (113): Ecomstor SEO Download |
Whether you are looking for a helpdesk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Helpdesk will ensure you deliver professional levels or service through timely management and high levels of feedback....
Platforms: Windows
License: Freeware | Size: 211.26 MB | Download (1122): NeuQs Free Helpdesk Download |
Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then click "Start Session". You'll be connected...
Platforms: Windows
License: Freeware | Size: 2.65 MB | Download (627): Instant Housecall Download |
Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares.
Checklan Alerter allows you to prevent outages on your servers, survey your...
Platforms: Windows
License: Freeware | Size: 8.59 MB | Download (438): Checklan Alerter Limited Download |