Help Desk

Uplinx-Software Cleanup and Update Tool allows you to easily remove entries from Cisco Unified Communications Manager version 6 to 8 which are no longer in use. It helps to operate your Cisco phone system by cleaning out any unused objects from your Cisco Callmanager. It automatically identifies...

Free Screen To Video allows you to record screen activity to video. Record Entire or parts of your screen to FLV, AVI, WMV or SWF. Very easy to use, Free screen to video can record mouse mouvements and audio from a microphone. You can create help desk, online help, training, education and...

This project will consist of an application that will allow private entitees to maintain, manage, and advertise their IT offerings.We have decided that we are going to use the php symfony framework to do the development of the website. This will give us a good stong base for which to launch our...


Platforms: Windows, *nix, PHP, BSD Solaris

KnowledgebasePublisher is an opensource knowledge base software, FAQ software, or just content manager about any other type of article that you want to publish on your website. It's so easy to use that you can be managing knowledgebase on your website right from your own web browser. The...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,...


Platforms: Windows

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge...


Platforms: Windows

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP...


Platforms: Windows

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such


Platforms: Windows, Mac, Linux

It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Tickets can be submitted via the web interface or e-mail.It uses patTemplate for the template engine.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

It's an attractive alternative to high-cost and complex customer support systems.osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface.Easily manage, organize and archive all your support requests. Clients will also be able to view tickets...


Platforms: PHP

JoomlaDesktop Installer is a free tool which will help you install Joomla in a more secure way, saving you time from corrupted installs! We have compiled the Joomla files into an executable Windows application, Virus Free, with the help of Ioncube Package Foundry!What you need to do is to save...


Platforms: Windows, *nix, PHP, BSD

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any...


Platforms: PHP

SMP is real-time and interactive PC inventory and help desk software for enterprises. SMP enables you to examine your hundreds or thousands of Windows PC's hardware and software automatically, manage risk by checking unauthorized changes, plan for future upgrade, solve technical issues, reduce...


Platforms: Windows

The proyect is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.


Platforms: Windows, Mac, Linux

TaXioN: very fast access to a register office or a help desk URP. Allows you to store information according to predefined categories and make different type of statistical analysis.


Platforms: PHP

SiteHelm is a web site management system and CMS. It provides an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).


Platforms: PHP

Cayo Policy Manager(tm) provides the missing layer of automated IT Policy and business rule enforcement for Active Directory (AD). Demanded by compliance officers, auditors, security admins and busy day-to-day administrators, Policy Manager helps sustain security, compliance and efficiency twenty...


Platforms: Windows, Other

The NeXpose Community Edition is a free, single-user vulnerability management solution specifically designed for very small organization or individual use. NeXpose Community Edition is powered by the same scan engine as award-winning NeXpose Enterprise and offers many of the same features....


Platforms: *nix

The thread of communication is stored in the database where a ticket number is assigned to a thread.It is possible to create template responses which can be used when replying to a ticket entry.Departments are setup to handle different areas of communication (help, sales, information, etc).


Platforms: Windows, *nix, PHP, BSD