Customer Support System

HelpDen is a simple and scalable Live Support system that can be added to your website in minutes. Add Live Support to your website with a few simple clicks. Install : 1. Upload wordpress-helpden directory to WordPress plugins directory (/wp-content/plugins/) 2. Activate the plugin through the... Platforms: PHP

If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your... Platforms: *nix

Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail... Platforms: *nix

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered... Platforms: Windows, PHP, BSD

Dynamsoft Issue Tracking Anywhere is a web based issue tracking system designed for issue/work item tracking, bug tracking, customer support and project management. Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed... Platforms: Windows, Windows 7, Other

This project was originally created to allow Technical Support personnel to troubleshoot problems with customers logging into their e-mail.It was written to work with VPOPMail when the VLOG, database logging feature, is turned ON. Platforms: Windows, Mac, Linux

Crafty Syntax Live Help (CSLH) is an open source live support solution that helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer.Crafty Syntax includes a large range of features to allow multiple operators,... Platforms: PHP

Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and... Platforms: PHP

UserVoice is a Customer Feedback system that makes it easy for your users to report bugs and vote on new features. From their website:"UserVoice allows your customers to vote on feedback and ideas submitted in the customer community. There is a limit on the number of votes a user can spend at any... Platforms: PHP

LiveAdmin is an online customer support chat system, hosted based and ready to use. All you have to do is to signup at http://www.liveadmin.net and get a site key, then use it in configuration section of module.WidgetIn the Appearance -> Widgets in WordPress 2.8 or newer you'll find the LiveAdmin... Platforms: PHP

Freestyle Testimonials Lite allows you to present customer testimonials on your website in any module position and on an individual page. Displays testimonials with date and time of submission in a logical order.d-deD? Add testimonials to your websited-deD? Display any number of... Platforms: PHP

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and... Platforms: Windows

FREE & Easy integration to your web site: - Live Customer Support - Technical Support - Sales Assurance - and much more! To enjoy our free product, you can create an account on the OCC Network which will link you with any visitor of your website requesting additional chat support. This account... Platforms: Windows

Viart Shop is a PHP based e-commerce suite, aiming to provide everything you need to run a successful on-line business.Key features include:- Fully featured Shopping Cart- Advanced purchase calculations: bulk, trade and valued customer discounts- Completely web-based content administration system... Platforms: PHP

SalesBooster is your Customer Tracking System for Software Downloads. Features a MS-Access CRM Database for Software License and Marketing Management with Anti Piracy Security components ( Windows XP Style Software Activation ). For software developers we offer a DLL for distribution and a... Platforms: Windows

This email management and marketing solution takes the time and effort out of sending email newsletters, announcing new products or services to your customers or running an email marketing campaign. It is also ideal for customer support or for simply staying in touch with family and friends. With... Platforms: Windows

ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, helpdesk support system, integration with... Platforms: Windows, Mac, *nix, BEOS

TeamViewer is a popular, easy to use desktop sharing tool. As soon as your friends and relatives find out that you know a bit about computers, it's all over. They'll be asking you for help with the most varied tech issues on a constant basis, as if you were a permanent, free customer support... Platforms: Windows, Windows 8, Windows 7

Easy Credit Card Checker allows you instantly check a credit card number for validity. It can verify Visa, MasterCard, Diners Club, Carte Blanche, EnRoute, American Express (AMEX), Discover, JCB and other credit card numbers. Easy Credit Card Checker uses LUHN10 algorithm (except EnRoute) as well... Platforms: Windows

Performance Co-Pilot (PCP) is a framework and services to support system-level performance monitoring and performance management. The services offered by PCP are especially attractive for those tackling harder system-level performance problems. For example this may involve a transient... Platforms: *nix