Customer Service Software

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized... Platforms: Windows, Mac

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge... Platforms: Windows

Docvert web service software takes multiple word processor files (typically .doc) and converts them to Oasis OpenDocument v1.0 format, and then optionally runs them through an XML pipeline. The result is returned in a .zip file. Docvert builds upon OpenOffice.org because it has the best chance... Platforms: *nix

Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer... Platforms: Mac

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Platforms: Windows

Reflect Free Customer Relationship Management Software allows businesses to easily track customer information, tasks, event, and notes. Reflect helps businesses know their customers better and helps foster stronger relationships. Improve customer retention and loyalty. Reflect also helps... Platforms: Windows, Windows 8, Windows 7

Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and... Platforms: PHP

CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters and sending emails. Attributes can be used to classify and group your... Platforms: Windows

Streamline your order processing and Point-of-Sales ( POS ) customer commerce and care, manage your inventory, automate accounting , provide customer service , manage distribution networks and more. Now there is one smart solution to all your business management needs. Compiere is for small to... Platforms: *nix

Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

KCS Restaurant™ - Bar & Restaurant POS software offers a complete restaurant management system with POS, inventory, order, kitchen, tables that can be adapted to meet unique restaurant business requirements for Fine Dining Restaurants, Bars & Lounges, Discos & Nightclubs, Food Courts, Take... Platforms: Windows

Business Letter Professional includes more than 1600 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The... Platforms: Windows, Windows 8, Windows 7, Windows Server

Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages.... Platforms: Windows

Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Very fast and easy to navigate. Most items can be sold with 3 taps of the stylus, with no need to navigate multiple levels of... Platforms: Windows, Pocket PC

Zendesk for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here's an overview of all the features: * Single sign on with Zendesk's Remote Authentication Have a healthy user base already? With Single Sign On, your users won't have to login to Zendesk to... Platforms: PHP

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email... Platforms: Windows

SaasLight is a free Web based CRM Software and customer management software. Manage leads, accounts, opportunities, contacts, surveys, forums, incidents, cases and solutions. Platforms: Windows

Free FLV to iPhone Converter, As the best customer-oriented software ,is also a professional Video Joiner, which could merge several audios into one file.While more advanced users can also customize video and audio encoding parameters used by encoder: ?Resolution?, Video Bitrate, Frame Rate,... Platforms: Windows

Advanced, enterprise-class J2EE Customer Relationship Management (CRM) suite including Sales Force Automation (SFA), marketing, campaign management, and customer service. Features similar to Salesforce.com, Netsuite, or Siebel OnDemand. Platforms: Windows, Mac, Linux