Customer Satisfaction

SolidState is a web-based Customer Management and Billing solution designed for Web Hosting companies. SolidState project is developed in PHP, and uses MySQL as the backend database. It is licensed under the GPL, meaning the source code is available for free and you are encouraged to modify it,... Platforms: *nix

Alinda (previously known as Araf) is a customer management and reporting facility application for small sized companies. Alinda is developed using open standards such as Apache Struts, iBatis, Apache Commons for the web platform using JSP/Servlets. This product is currently at alpha stage and... Platforms: *nix

Want to hike up your store sales & develop client loyalty? Totally FREE InstanteStore Live Support Chat Software makes it so simple! Start chatting with your customers for free now and enjoy the boost in sales. New software makes it so easy to setup. Simply copy & paste a line of code into... Platforms: Windows

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Platforms: Windows

The Customer Complaint Process Management. Automation of ISO procedure. This procedure automates the usual (and very useful) event of customer complaint.. The procedure starts with the fill in of the complaint form. On this form there is the possibility to attach files. The tasks arise the one... Platforms: Windows

Crave Invoice Free is an easy to use invoice making software for small to medium size business. It will help you to create tax invoice and customer quotations (estimates). You can view monthly sales report, pending quotations report, sales by products and many more useful reports. You can... Platforms: Windows

FREE DealOngo software for mobile order processing, stock control, customer/vendor database management is tailor-made for small companies and sole traders taking orders on the go. DealOngo handles all stages of order processing, sales tracking, goods delivery and stock control processes for busy... Platforms: Windows, Pocket PC

FREE DealOngo software for mobile order processing, stock control, customer/vendor database management is tailor-made for small companies and sole traders taking orders on the go. DealOngo handles all stages of order processing, sales tracking, goods delivery and stock control processes for busy... Platforms: Windows, Pocket PC

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge... Platforms: Windows

If you have a mac and a small business then this small but powerful database application will keep track of your orders, stock, customer details, 'to do' list and has some basic invoice and accounting functionality. My ethos is to keep things as uncomplicated and quick to use as possible, leaving... Platforms: Mac

Elements CRM™ is the Mac® Customer Relationship Management solution for Apple® Business or Enterprise. It's so easy to use; just think iTunes® for business. Elements CRM is used to manage your company's sales, contacts, calls, projects, tasks, meetings, notes, time and billing, marketing,... Platforms: Mac

Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is easy to use and... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

This file replaces the exisiting admin/customers.php - it enables sorting by First Name, Last Name, Date. All Ascendingly or Descendingly. The link to do this appears by the column names. Platforms: Windows, *nix, PHP, BSD

This contrib will show a warning for each order by new customers that have not been verified. The warning is a cross sign and a mouseover text. The warning will only be generated for customers that have no other order in status processing or deliveredThe verification process would still be... Platforms: Windows, *nix, PHP, BSD

It will show their Name, Address, Company, and Email Address along with a customizable note.This is my first non-graphical Contribution so if changes or additions are needed feel free to make revisions.Very simple install. Platforms: Windows, *nix, PHP, BSD

It has its function maybe for disable a customer account if the customer has not paid his bill(s)You can modify the email text as whatever you want....NOTICE:This release do not work with Autologon v1.06 but maybe somebody will fix this problem! Platforms: Windows, *nix, PHP, BSD

Once they do, it will delete them from the product_notifications table, so as not to constantly tell them whenever you add stock.  Platforms: Windows, *nix, PHP, BSD

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

OPT is the single point of contact for all customer interaction for a project. Each customer is registered with a login and password, and granted access only to the projects they're involved with. They can then see the project status at a glance, including a repository of documents, lists of... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure. Platforms: Windows, Mac, *nix, PHP, BSD Solaris