Customer Helpdesk

See the customer id field on the admin orders page Platforms: Windows, *nix, PHP, BSD

Allows the admin/customer delete an order that hasnt reached a set status.The order then gets placed in the customers basket for them to change and resubmit. Platforms: Windows, *nix, PHP, BSD

It exports customer details from osCommerce one customer at a time, creating a file for each customer you choose to export. The file is named according to the customers name.This contribution will get the customer account information from your SQL database. Format the phone number according to US... Platforms: Windows, *nix, PHP, BSD

If you add this small contribution, your customers can save a few seconds by allowing information already haved in their customer account to be dropped into the name and email address boxes. Platforms: Windows, *nix, PHP, BSD

This report presents the number of customer registrations over any timeframe and outputs in daily, weekly, monthly, or yearly mode.This should be handy for gauging campaigns. Platforms: Windows, *nix, PHP, BSD

It provides more customer details and a cleaner interface than the default file included with osCommerce 2.2 MS2.Installation instructions included. Platforms: Windows, *nix, PHP, BSD

Customer Support Tool (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer Support and is easy to use and install.Features: - Addition of a new reports - Update reports... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface). Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

This is a helpdesk support system based on requests, with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to maintain an expert knowledge base of... Platforms: Windows, Mac, *nix, Python, BSD Solaris

Reflect Free Customer Relationship Management Software allows businesses to easily track customer information, tasks, event, and notes. Reflect helps businesses know their customers better and helps foster stronger relationships. Improve customer retention and loyalty. Reflect also helps... Platforms: Windows, Windows 8, Windows 7

Customer Live Chat System Web Interface is a chat system made with Delphi (using Indy components) and PHP (the Web Interface).Its purpose is to create a FREE & GOOD Customer Support Chat like famous LivePerson, Humanclick, PHPLiveSupport, etc. etc. Platforms: PHP

Obelus is a Free Helpdesk System written in PHP.It uses a standard mailbox to create Trouble Tickets and archives them in a MySQL database. Obelus has been in production use for nearly 3 months. Platforms: PHP

Business Customer and Lead Management is key to any successful business is get leads in, be on top of each lead, convert them to customer and then manage the customers. Platforms: PHP

Integrate ClickTale Customer Experience Analytics into your blog. Get free ClickTale account. Watch actual browsing behavior. Optimize website usabillity. Boost conversion rates. More...Integrate ClickTale Customer Experience Analytics into your blog. 1. Get free ClickTale account 2. Create... Platforms: PHP

django-helpdesk was formerly known as Jutda Helpdesk, named after the company who originally created it. As of January 2011 the name has been changed to reflect what it really is: a Django-powered ticket tracker with contributors reaching far beyond Jutda. Platforms: *nix

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Platforms: Windows

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to... Platforms: *nix

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Platforms: Windows

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge... Platforms: Windows

Challenging pretty customer support rep puzzle, are you up to it? Platforms: Windows