Customer Assistance

freeBloo is the first 100% free interactive digital signage platform based on Linux that brings interactivity via cell phones to the audience of the customer (shops, malls, public spaces...). freeBloo is open to third party advertising. Your communication on 3 different supports After creating...

System Dynamics Corporation announces the launch of a brand new solution for small business; designed to give SMBs the opportunity to use their market leading ERP solutions for little or no investment. SDC's newest solution, DYNAMIC 3i Free Edition gives users access to all the power and...

A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and...


Platforms: Windows

Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate...

Mingle View is a free peer-to-peer (P2P) remote desktop sharing and control based application which enables remote assistance and hosting of online meetings and presentations with friends, family and colleagues at work no matter where you are. Join a meeting and troubleshoot any PC with a simple...


Platforms: Windows

If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your...


Platforms: *nix

Want to hike up your store sales & develop client loyalty? Totally FREE InstanteStore Live Support Chat Software makes it so simple! Start chatting with your customers for free now and enjoy the boost in sales. New software makes it so easy to setup. Simply copy & paste a line of code into...


Platforms: Windows

Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This...


Platforms: Windows

CitrusDB is an open source customer database application that uses PHP and a database back-end (currently MySQL). This software can keep track of customer information, CRM, services, products, billing, and customer service information. The program will run on any PHP enabled web server. This...


Platforms: *nix

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

Streamline your order processing and Point-of-Sales ( POS ) customer commerce and care, manage your inventory, automate accounting , provide customer service , manage distribution networks and more. Now there is one smart solution to all your business management needs. Compiere is for small to...


Platforms: *nix

Seccia is a software development environment that offers you powerful assistance with your object-oriented programming. This software is distributed as FREEWARE. Its revolutionary nature makes it competitive against the big names of RAD programming. It features: - a complete...


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Servsys is a Web application that allows an HVAC technician or salesperson to create customer records, invoices, inspection reports, worksheets ,and proposals. It can also export flat rates to the Team Management System (TMS) and email all paperwork back to office staff from techs on the road....


Platforms: *nix

Asterisell project is a Web based application for viewing, rating, and billing Asterisk VoIP calls. Usage Scenario: - you are a vendor of Voice over IP Telephony services (VoIP) - your customers call other users who can reside on different telephone networks - your customers pay you for...


Platforms: *nix

PayVeX project works with PayPal IPN to sell files, this approach ensures you are paid for your digital content before a customer can download it. For the customer using PayVeX, a purchase is quick, convenient, anonymous and simple. In this day and age, asking for information can lead to lost...


Platforms: *nix

A label printer for parcels, shipping, and envelope addresses. Uses preprinted Avery labels as templates for printing customer addresses. The most common Avery label forms have been added, from address labels to parcels and shipping labels. Create your own custom labels as necessary. Add your...


Platforms: Windows, Windows 7

Interna is billing software that is able to manage customer-related and product-related data and statistics. The document managment is able to generate the types quotation, order confirmation, delivery note, invoice, and credit advice in English and German. Whats New in This Release: - The...


Platforms: *nix

Dragon is said to have the capability of bringing prosperity to households and businesses. He also signifies high achievement, continued success and mastery. With the dragon assistance, you may discover beauty and wisdom that lie within you to overcome all difficulties and use full of your...


Platforms: Windows