Computer Trouble Ticket

PHP Trouble Ticket project provides a centralized means of problem reporting and tracking in multi-user environments (medium to large companies, development groups, etc.). It helps direct problem reports to the responsible administrator(s), keeps track of the status of a problem being worked...

Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a...

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a...


Platforms: *nix

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit,...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

phpSupport is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.User's who register using the registration form, automatically get assigned a low level. This level can only view trouble tickets he/she has...


Platforms: PHP

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to...


Platforms: *nix

php Help Agent is a support suite that allows you to offer your visitors assistance.It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors.Features of the script package...


Platforms: PHP

gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing.


Platforms: PHP

LiveHelpNow Help Desk plugin/widget once installed will provide your business with must-have help desk functions: 1. Live Chat System 2. Trouble Ticket System 3. Knowledge Base SystemLiveHelpNow is reliable, trusted, responsive and award winning Help Desk Software. It will greatly benefit any...


Platforms: PHP

The goal of a vulnerability assessment system is to identify devices on your network that are open to known vulnerabilities. Vulnerabilities if often left undetected pose a serious security risk to enterprise systems and can leave your vital corporate data exposed to malicious attacks. For you it...


Platforms: Windows, *nix

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email...


Platforms: Windows

LiveHelpNow Help Desk extension once installed will provide your business with 3 major help desk functions:1. Live Chat2. Trouble Ticket management3. Knowledge base managementYour Website is the primary face of your business.Every day visitors arrive to your website....BUT...How many of them...


Platforms: PHP

Sciret project is an advanced knowledge based system. In the further development, Sciret will be extended to a full helpdesk system which will also include a trouble ticket system, document management, bookmark management and more. Whats New in 1.1.0 Stable Release: - Many new interesting...


Platforms: *nix

gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing.


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

php Help Agent is a support suite that allows you to offer your visitors assistance. It includes a knowledge base for frequent questions & answers, a trouble ticket system for email support and a live chat feature that allows you to chat live with your visitors. Features of the script package...


Platforms: Windows, Mac, *nix, PHP, BSD Solaris

ZaZaChat Help Desk plugin/widget once installed will provide your business with 3 major help desk functions: 1. Live Chat 2. Trouble Ticket management 3. Knowledge base managementZaZaChat Lite is offered completely free under GPLYour Website is the primary face of your business. Every day...


Platforms: PHP

Axence nVision Free offers the mapping and monitoring of an unlimited number of devices and the basic features for users monitoring, inventory taking, helpdesk, and device access control. Network monitoring: -network scanning, detection of devices and TCP/IP services, web access with browser...


Platforms: Windows, Windows 8, Windows 7, Windows Server

This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *...


Platforms: PHP