Call Center Active Listening Skills

osCommRes allows service based businesses sell services online. It allows you to sell a product and a service in a single transaction. It can automate e-marketing and SMS-marketing and empower your call center. It is powerful, efficient, and easy to use. You can place customers into wait lists... Platforms: *nix

Trixbox enables even the novice user to quickly set up a voice over IP phone system. Trixbox can be configured to handle a single phone line for a home user, several lines for a small office, or several T1s for a million minute a month call center. Whats New in This Release: - The trixbox... Platforms: *nix

Visual Salsa enables you to experience the rhythm of Salsa Music in a visual way. You can load any Salsa song from your computer to train your ears, brain, and legs into feeling the rhythm. Are you a Salsa dancer? Do you have difficulty following the rhythm/timing in certain songs? The... Platforms: Windows, Mac

SuperEZ DVD Ripper Free is fully loaded yet easy-to-use software tool to back up and share that precious movie collection. It helps rip, convert or copy a DVD to almost all popular video formats like AVI, MP4, WMV, MPEG, FLV, 3GP, MOV and H.264 format with excellent image and sound quality.... Platforms: Windows, Windows 7

Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view scripts. Where operators need to view... Platforms: Windows, Windows 7, Windows Server, Other

A very simple, fast, friendly contact management phone book software with printing ability, phone dialer integration, backup/restore features, moving/copying contact cards. Easy to understand screen layout. Perfect for sales leads, customer database, vendor database, business/personal contacts,... Platforms: Windows

PhraseExpress manages your frequently used text snippets in customizable categories for quick access. PhraseExpress saves hours of typing. It is the ideal solution for personnel in office, technical support, customer care, help desk, call center and medical or legal transcription settings. The... Platforms: Windows

SprinxCRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email... Platforms: Windows

CapiFax is an ISDN-based network fax application which can support from 2 to 30 connections at one time. CapiFax runs with all 32-bit and 64-bit Windows versions, including Windows Server 2003 and 2008/R2. Suitable ISDN adapters, depending on the OS and the required channels, are e.g.... Platforms: Windows

Here comes one more challenging yet interesting topic to tide over. The requirement goes something like this: You have some sources, let it be some sales data or some Call center data coming from different sources. Data can be of different media. But you are able to load it in your staging tables... Platforms: Windows

Philippines business registration decisions maker. Know what is needed to decide how to open your business in the Philippines. You will be guided by our consultants. There are many possible ways to start a business in the Philippines. The Philippines is a very popular country to outsource labor... Platforms: Windows

SatGuide introduces SatTracx services that will locate your loved ones, your field force, your assets and will be able to give you your coordinates if you are ever lost! You can ensure that you can only be located by people that you approve. You can use our call center to know your location or... Platforms: Android, BlackBerry, Pocket PC, Symbian

This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIDIAL inbound/outbound call center application. The suite is scalable across multiple Asterisk servers. Platforms: Windows, Mac, Linux

Satis is a Web application who provide most of service for school to administrate their computers and equipements. It provide a news sytem to inform users of the network state. There is a web call center to simplify and centralise user's demand. Platforms: Windows, Mac, Linux

This is an updated module allowing you to use Netbilling's advanced gateway for real time credit card and check processing with OScommerce.Visit: homepage for more information on their processing, fraud scrubbing, and call center capabilities. Platforms: Windows, *nix, PHP, BSD

The Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA).The intention of the software is to make... Platforms: Windows, Mac, *nix, C/C++, BSD Solaris

MediaProSoft Free Video Converter, the powerful and reliable video converter software, has the ability to batch convert 300+ video formats, eliminating incompatibility issues to enjoy them on your iPod, iPhone, Apple TV, iPad, PSP and other digital multimedia devices. If you don't have time to... Platforms: Windows, Windows 7

The GNU Gatekeeper (GnuGk) is a full featured H.323 gatekeeper, available freely under GPL license. It forms the basis for a free IP telephony (VOIP) or video conferencing system. Please read the manual (especially the tutorial) and the FAQ for general information what a gatekeeper does or take... Platforms: Mac

Free Video Converter Deluxe, the powerful and reliable video converter software, has the ability to batch convert 300+ video formats, eliminating incompatibility issues to enjoy them on your iPod, iPhone, Apple TV, iPad, PSP and other digital multimedia devices. If you don't have time to watch a... Platforms: Windows, Windows 8, Windows 7

uSoft Solutions is a custom software developing company since 2006 with great experience and knowledge in the field of computer science and in business. we guarantee no cost overruns, which would not be the case with an internal team or other companies. Tell us your needs and we take care of... Platforms: Windows, Windows 7, Windows Server