Articles Customer Satisfaction

Advanced RSS Publisher helps you to: download newsfeeds in RSS and XML format, reformat them according to user-defined HTML templates, upload results to website via shared folder or ftp, work with free newsfeeds and articles available for download and redistribution. Advanced RSS Publisher... Platforms: Windows

Combines different free RSS feeds (news, press releases and articles) into one. Advanced RSS Mixer can automatically download new RSS feeds, merge them together and upload it to your server - all without your intervention. Advanced RSS Mixer main features: handles multiple RSS feeds,... Platforms: Windows

Try MS Outlook as Hotline/Helpdesk-solution for customer mails at Secretariat. You will get a specified structure with the typical subjects that turn up in customer mails Secretariat, together with starting points for boilerplates which often can be expected in this helpdesk areas. This... Platforms: Windows

If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy and quick support. With KBlance installed on your... Platforms: *nix

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized... Platforms: Windows, Mac

Browser CRM is a Web-based suite combining integrated email functionality with flexible and powerful CRM (customer relationship management) and collaboration tools. Browser CRM is a single, comprehensive application that is accessible from anywhere. Browser CRM logs incoming and outgoing... Platforms: *nix

SugarCRM project is the premier commercial open source customer relationship management application provider, breaking the rules set by conventional CRM solutions. The limitations of traditional CRM software can be summarized by the lack of flexibility, high costs, and closed-source structure... Platforms: *nix

CitrusDB is an open source customer database application that uses PHP and a database back-end (currently MySQL). This software can keep track of customer information, CRM, services, products, billing, and customer service information. The program will run on any PHP enabled web server. This... Platforms: *nix

Streamline your order processing and Point-of-Sales ( POS ) customer commerce and care, manage your inventory, automate accounting , provide customer service , manage distribution networks and more. Now there is one smart solution to all your business management needs. Compiere is for small to... Platforms: *nix

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to... Platforms: *nix

BNR is a news reader software specifically tailored for binary articles. BNR downloads and decodes binary articles and saves them on your hard drive to the directory of your choice.BNR can download and decode only binary articles and can save them to the hard drive.. BNR can also download text... Platforms: *nix

SolidState is a web-based Customer Management and Billing solution designed for Web Hosting companies. SolidState project is developed in PHP, and uses MySQL as the backend database. It is licensed under the GPL, meaning the source code is available for free and you are encouraged to modify it,... Platforms: *nix

Alinda (previously known as Araf) is a customer management and reporting facility application for small sized companies. Alinda is developed using open standards such as Apache Struts, iBatis, Apache Commons for the web platform using JSP/Servlets. This product is currently at alpha stage and... Platforms: *nix

Want to hike up your store sales & develop client loyalty? Totally FREE InstanteStore Live Support Chat Software makes it so simple! Start chatting with your customers for free now and enjoy the boost in sales. New software makes it so easy to setup. Simply copy & paste a line of code into... Platforms: Windows

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Platforms: Windows

The Customer Complaint Process Management. Automation of ISO procedure. This procedure automates the usual (and very useful) event of customer complaint.. The procedure starts with the fill in of the complaint form. On this form there is the possibility to attach files. The tasks arise the one... Platforms: Windows

Crave Invoice Free is an easy to use invoice making software for small to medium size business. It will help you to create tax invoice and customer quotations (estimates). You can view monthly sales report, pending quotations report, sales by products and many more useful reports. You can... Platforms: Windows

FREE DealOngo software for mobile order processing, stock control, customer/vendor database management is tailor-made for small companies and sole traders taking orders on the go. DealOngo handles all stages of order processing, sales tracking, goods delivery and stock control processes for busy... Platforms: Windows, Pocket PC

FREE DealOngo software for mobile order processing, stock control, customer/vendor database management is tailor-made for small companies and sole traders taking orders on the go. DealOngo handles all stages of order processing, sales tracking, goods delivery and stock control processes for busy... Platforms: Windows, Pocket PC

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge... Platforms: Windows