Added: May 10, 2013 | Visits: 786
This is a helpdesk support system based on requests, with a simple web interface. Requests can be classified into categories and assigned a priority. Categories are associated with specific well-defined problem areas, and f2w helpdesk provides a way to maintain an expert knowledge base of...
Platforms: Windows, Mac, *nix, Python, BSD Solaris
Released: September 18, 2012
|
Added: September 18, 2012 | Visits: 562
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend...
Platforms: Windows
Windows Software
Albina Merfyn - I find this to be really easy to use. I can...
