Trouble Ticket System

BATTS provides a lean, elegant trouble ticket system with command line and Web interfaces. BATTS (Barnhard Associates Trouble Ticketing System) is a lean, elegant trouble ticket system with both command line and Web interfaces, written in Perl. It uses MySQL for its backend, and has a... Platforms: *nix

Information Resource Manager project the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments and HelpDesks. It keeps detailed information about each computer, as well as providing a trouble ticket system, an FAQ system, and a... Platforms: *nix

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent... Platforms: Windows

hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important is to have a trouble ticket... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *... Platforms: PHP

PHP Trouble Ticket project provides a centralized means of problem reporting and tracking in multi-user environments (medium to large companies, development groups, etc.). It helps direct problem reports to the responsible administrator(s), keeps track of the status of a problem being worked... Platforms: *nix

The WebAmoeba Ticket System is a help desk ticket support system component for Mambo and Joomla.Feature list - User Management - User Groups - User Agreement - Rites Manager - Ticket Categories - Ticket/User Assignement - CSS Editor - Database Maintenance - Highlight new and altered... Platforms: Windows, PHP, BSD

Quicklogs is an easy to use trouble ticket management system. Built on PHP and MySQL, Quicklogs is designed to be accessible across multiple platforms and multiple web browsers.Quicklogs strives to be as easy to use as email. Quicklogs keeping it simple! Platforms: PHP

phpSupport is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets.User's who register using the registration form, automatically get assigned a low level. This level can only view trouble tickets he/she has... Platforms: PHP

phpSupport is your customer friendly trouble ticket system. With phpSupport you allow users to register to open trouble tickets and keep track of their tickets. phpSupport remains to be as easy and user friendly as it was the first day it was released. Platforms: Windows, Unix, Linux

HOT (Hot Open Tickets) is a user-friendly helpdesk/trouble-ticket system written using XHTML, PHP and MySQL. It is easy to administer, configures quickly and is designed using CSS to allow for easy theme changes. The project uses object-oriented coding and is standards complient. To install the... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web... Platforms: Windows

EZ-Ticket is a PHP/SQL web based Ticket system, built with SIMPLICITY in mind. Unlike other ticket systems, this ticket system has the same functionality that other ticket systems have, without all the complexity, making it's use efficient and effective. Platforms: Windows, *nix, PHP, BSD Solaris

It authenticates users from Drupal and classify them to user groups and department units.InstallationUnpack in your modules folder (usually /sites/all/modules/) and enable under Administer > Site Building > Modules. Key features "Trouble ticketing system": - ticket lifecycle management - MySQL... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Suptrac is an Open Source trouble ticket tracking and management system built on the L.A.M.P (Linux Apache MySQL PHP) stack. It allows IT professionals to manage customer calls and issues more effectively through the use of queues and prioritization mechanisms.It also allows customers to submit,... Platforms: Windows, Mac, *nix, PHP, BSD Solaris

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,... Platforms: Windows

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to... Platforms: Windows

Ticketsmith project is an all-in-one, Web-based email support ticket system. Messages sent to your support email list are inserted into a database and cataloged for easy viewing on the Web. Replies, both staff and customer, are also cataloged, even though your customer uses a regular mail... Platforms: *nix

WebTTS is a trouble ticketing system written in PERL5 designed for businesses that need to track problems in their network. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. I have written WebTTS to be a trouble ticketing... Platforms: *nix

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and... Platforms: Windows