Software Help Desk

The core of any Help Desk system is ticket management. The VI Service Desk allows you to put in place powerful routing/assignment, notification and escalation rules to effectively manage your daily service operation. Features: -Fully Web and Notes Client enabled -End User Self Help... Platforms: OS/2, Windows, Mac, *nix, Palm OS, Pocket PC, AS/400,Palm OS 6.0,RIM

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration... Platforms: Windows, Android,iPhone,iPod,iTouch,Other

Skymol Communicator is a Software-as-a-Service (SaaS) customer service and live chat, live help system using Voice, Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer support. Our web-based... Platforms: Windows, Mac, Linux

The Intranet Help Desk of the Future! A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis. Delivers comprehensive Help Desk, Knowledge Base,... Platforms: Windows, *nix

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to... Platforms: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.... Platforms: Windows

Automatic PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. New to... Platforms: Windows

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use. Platforms: Windows

Facil HelpDesk is an customer support management system or help desk software for web sites, based in tickets, enabling users to track and manage their support requests faster, include articles with comments, email validation for registration, departaments, basic reports, etc. FHD allows... Platforms: Windows, *nix, Not Applicable

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage... Platforms: Windows

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent... Platforms: iOS

Advanced Help Authoring software. - Help authoring using WYSIWYG Help Editor with Word 2010 / Windows 8 style fluent ribbon. - Enable the Help Viewer with features like the Favorites navigation tab and extra button on the toolbar. - Web help implemented using jQuery. Consequently it will... Platforms: Windows

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and... Platforms: Windows

Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support... Platforms: Windows, Unix, Linux

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit... Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at... Platforms: Windows

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a ITIL ready version which gives you the ability to improve... Platforms: Windows, *nix

Features and Most Powerful & Useful Internet & Network Tools Contains over 32 often used or must have applications for Network Admin, System Admin, Network Engineer, Help Desk, Technical Support, Software Engineer, and etc..: Anytime Anywhere ( Similar to PC Anywhere), PC Firewall, Anonymous... Platforms: Windows

BVTech Plasmid is DNA plasmid drawing software that you can use to draw circle or linear plasmid maps with double strands or a single strand. You can label the plasmid with genes and restriction sites in different colors, text, and styles. Plasmid map can be highly customized. You can arrange... Platforms: Windows

NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders. With its very user-friendly environment, no intense... Platforms: Windows