It Service Desk

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set... Platforms: Windows

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically... Platforms: Windows

Hardware Inspector Client/Server is an advanced tool for computer hardware and software management. Single database for all branch offices can be accessed via the Internet. It doesn't require servers like MS SQL or MySQL. The program is known for high data safety and efficiency. Access to the... Platforms: Windows

Need an app to get someone's attention? Maybe at a hotel lobby, or some other place where they might have stepped into a back room. Instead of calling out hello to get the person's attention, simply ring this bell and viola they will appear! Select from 3 different bells with different sounds and... Platforms: iPhone, iPod

Issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook and Sharepoint. More importantly, it can automatically... Platforms: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.... Platforms: Windows

mobile-broadband-provider-info package contains mobile broadband settings for different service providers in different countries. The Package contains only informational files so it's safe for distributions to grab updates even during feature freeze and maintenance stages. When you want to... Platforms: *nix

The Uplinx-Software Remote Phone Control tool for Cisco Unified Communications allows a phone administrator or service desk operator to remotely control a Cisco IP phone within their enterprise to validate or change its configuration. The tool allows direct phone operations to be executed... Platforms: Windows

AggreGate Network Manager is an enterprise-grade network management and monitoring platform. It tightly integrates with other systems, such as service desk, CRM, building automation, and SCADA. The system has common scalable architecture based on the core of AggreGate Device Management... Platforms: *nix, Java

Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with... Platforms: Windows

is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well. Clockmate is right for you if you need to know the... Platforms: Windows

HarePoint Knowledge Base is a ready-made solution that provides a full-functionally knowledge management system in your SharePoint environment. The product is compatible with Microsoft SharePoint 2010 and 2013. The most outstanding advantage of the product is that it is easily deployed and... Platforms: Windows

Useful software for teams that have problems with resource bottle-necks, parallel projects, critical dead lines The Plandora project was born to be a tool to help the software development process, since the customer requirement until the task conclusion, and consequently gather the "history" of... Platforms: Mac

Alloy Discovery is a comprehensive network inventory solution. It allows you to audit Windows, Linux, and Mac OS computers with an array of audit methods and strategies. Alloy Discovery delivers accurate and up-to-date information in a matter of minutes from the moment you install it.... Platforms: Windows

Novell® Linux Desktop 9, powered by SUSE LINUX, provides a leading end-user productivity environment designed specifically to empower businesses to leverage Linux and open source with confidence. It can be deployed as a general-purpose desktop platform or tailored for use in information... Platforms: *nix

Nsasoft Network Software Inventory is software license tracking solution, powerful software asset management tool and software licensing compliance auditor. The software scans network and generates complete reports about installed computers software. It is integrated IT Help Desk, Asset... Platforms: Windows, Windows 7

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL... Platforms: Windows

In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, and the one thing that's keeping most helpdesks from solving relatively simple tasks, is the extensive... Platforms: Windows

NetWrix Enterprise Management Suite is the most complete set of systems management tools for IT professionals. The Suite includes products for change auditing, identity management, virtualization, endpoint security, event management, that enable security and compliance with regulations. Broad... Platforms: Windows

Netwrix Enterprise Management Suite is the most complete set of systems management tools for IT professionals. The Suite includes products for change auditing, identity management, virtualization, endpoint security, event management, that enable security and compliance with regulations. Broad... Platforms: Windows, Windows 7, Windows Server