Help Desk Ticketing Software

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,... Platforms: Windows

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,... Platforms: Linux

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control... Platforms: Windows, Linux

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to... Platforms: Windows, Other

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been... Platforms: Windows

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,... Platforms: Linux

iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication,... Platforms: Windows

The project is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc. Platforms: Windows, Mac, *nix, PHP, BSD Solaris

A complete issue tracking and help desk solution for small to medium sized corporates. BugAware is fully web based and designed to be integrated with your company intranet. Through a sophisticated interface, users can send help desk requests, track issues and bugs, and manage teams with ease.... Platforms: Windows

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a... Platforms: Windows, Mac, *nix

TicketCreator is a unique ticketing software to print tickets for your events on your normal printer. You can easily print numbered tickets with row and seat numbers, tickets with serial numbers, or general admission tickets. As a special feature you can even print secure, copy protected tickets... Platforms: Windows

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent... Platforms: Windows

TicketCreator is a unique ticketing software to create, design, and print tickets for your events on your normal printer. You can easily print numbered tickets with row and seat numbers, tickets with serial numbers, or general admission tickets. As a special feature you can even print secure,... Platforms: Windows

Die Web Basierende Help Desk Lösung für sämtliche Branchen ist eine Unschätzbare & Einfach zu Bedienende Support Plattform für alle Ihre Mitarbeiter & Kunden. Es erhöht die Produktivität, erspart Zeit und damit verringert Supportkosten. Ist in jeder vorhandenen Infrastruktur Einfach zu... Platforms: Windows, Linux

Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered... Platforms: Windows

JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve... Platforms: Windows

JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and... Platforms: Windows

BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes.. Platforms: *nix

Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the... Platforms: Windows, Other

iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon. Platforms: Windows, Mac, *nix, PHP, BSD Solaris