Help Desk Support Software

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help"... Platforms: Windows, *nix

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management... Platforms: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved... Platforms: Windows

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. The trouble call section can help organize your help desk by tracking computers out for repair,... Platforms: Windows

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to... Platforms: *nix, Windows, Windows 7, Red Hat Linux 7.2 and above

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to technicians E Logs are automatically set to a required... Platforms: Windows

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server& flash live chat client with cheap price.123 Live Help Chat... Platforms: Windows, *nix

The VI Service Desk is a Lotus Notes based Help Desk solution that provides all the tools necessary to quickly manage incidents from initial point of contact to resolution in a rapid, highly intuitive, and uncluttered operating environment. Platforms: Windows

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. Platforms: Windows

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours youapos;re working for different departments, what types of problems you spend... Platforms: Windows

PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience. Platforms: PHP

Profuturus Help Desk, an easy to use, expandable, web-based Help Desk system that uses MySQL as a database backend. Platforms: PHP

Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.Track and manage licenses using the inventory and application metering functionality.... Platforms: Windows

APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 9.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No... Platforms: Windows, Mac, Linux

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields,... Platforms: Windows

eAssistance Pro is an advanced support live chat software, designed to provide powerful live help desk support to your website customers. This help desk software is loaded with an array of live help desk features to provide enhanced live help support to your potential web visitors at your... Platforms: Windows, Windows 7, Windows Server

The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a... Platforms: Windows, Mac, *nix

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools.... Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java

123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers... Platforms: Windows, Other

Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management... Platforms: Windows, Pocket PC, BlackBerry,iPhone,iPod,iTouch,Palm,Java