Help Desk Software Evaluation

A complete issue tracking and help desk solution for small to medium sized corporates. BugAware is fully web based and designed to be integrated with your company intranet. Through a sophisticated interface, users can send help desk requests, track issues and bugs, and manage teams with ease....

HelpGear is the ultimate help authoring tool for creating help file resources including HTML Help (CHM) files, browser based Web Help systems, Word RTF documents, Printed Manuals, PDF Manuals using a single help source. HelpGear includes a feature rich and easy-to-use toolset, including a...

FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List¦). You can...


Platforms: Windows

Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce...


Platforms: Windows

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of...


Platforms: Windows

ThinMind is an integrated administrative tracking solution that allows employees / contractors to enter and work issues from anywhere. Use the entire product suite, or select only the modules you need. Try our free 30-day trial!


Platforms: DOS, OS/2, BeOS, Palm OS, Windows, Mac, *nix, Windows CE

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent...


Platforms: iOS

BFlow is a Web-based business workflow management and help desk tool. It features email and SMS notifications of tasks organized into arbitrarily complex business processes..


Platforms: *nix

Live customer support software instantly provides live help, live support, visitor tracking and proactive sales for your products and services in real time system. Customer support management software allows your web site visitors to connect to your company representatives and have their...


Platforms: Windows

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized...


Platforms: Windows, Mac

Skymol Communicator is a web-based customer service and live chat system using Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice, video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful...


Platforms: Windows

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network monitoring, IT reporting, network configuration...


Platforms: Windows, Android,iPhone,iPod,iTouch,Other

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage...


Platforms: Windows

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at...


Platforms: Windows

Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to...


Platforms: Windows

If you are looking for a quick way to add DHTML menu navigation to your GoLive website, this extension can help. The software comes with nearly 500 ready-made menu templates, intuitive user interface and is compatible with all popular browsers on all major platforms, including Windows, Linux and...


Platforms: Windows

Lack of automated identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix Identity Management Suite is a set of integrated tools that solve the most critical identity management challenges in Active Directory environments:...


Platforms: Windows, Windows 7, Windows Server

Issue Tracking Organizer for Windows: simple database management software that helps you to manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by...


Platforms: Windows

Issue Tracking Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue Tracking Solution: Issues: catalog, manage,...


Platforms: Windows

PHD Help Desk provides help desk registry and follow-up software. PHD Help Desk is software conceived for the registry and follow-up of help desks incidents. Registry of incidents allows classification in two levels (type and subtype), the state of the incident, a description, ticket assignment...


Platforms: *nix